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Head of Growth and Operations

3 weeks ago

Langley BC, Canada Local Handyman Group Full time

Head of Growth and Operations | Local Handyman Fraser Valley

Are you a driven, growth-focused professional who knows how to build and scale a business from the ground up? Do you have a sharp eye for identifying new customer opportunities, closing deals, and creating strategies that move the needle?

We're looking for a Head of Growth and Operations who's passionate about driving expansion, increasing visibility, and fueling long-term success. You'll focus on growing our customer base, optimizing our sales pipeline, and developing strategic partnerships to take our handyman business to the next level. You'll also play a key role in supporting day-to-day field operations — coordinating our team of skilled handymen to ensure smooth scheduling, strong performance, and top-notch service delivery.

If you're excited to make an impact, lead from the front, and help shape the future of a high-potential home services brand, we want YOU on our team

About Us:

We are a fast-growing, reputable handyman services provider specializing in quality craftsmanship, top-notch customer service, and getting the job done right – every time.

Why You'll Love Working With Us:

  • Flexibility & Freedom: Enjoy the flexibility to set your schedules, allowing you balance work and life in a way that suits best
  • Independence: We value independence and encourage our team members to take initiative, showcasing their expertise solve problems exceed customer expectations
  • Customer Respect: At the heart of our operations is a deep respect for customers. We seek professionals who share this value, ensuring every interaction is conducted with professionalism and courtesy
  • Competitive Compensation: We offer attractive compensation packages, including opportunities for bonuses and growth within the company

Key Responsibilities and What We're Looking For:

  • Hiring, training and performance management of employees and contractors
  • Assigning tasks, coordinating schedules and ensuring smooth daily operations across all areas
  • Maintaining strong relationships with customers and vendors
  • Addressing client concerns and ensuring satisfaction with completed projects
  • A strong background in sales, particularly in generating leads, managing pipelines, and closing deals
  • Strong speaking and writing skills to convey ideas, present solutions, and build rapport with clients and stakeholders
  • Ability to conduct market research and analyze industry trends, customer needs, and competitor activity
  • Use insights to identify new business opportunities, target markets, and strategic partnerships
  • Develop and execute long-term strategies for business growth and operations

How to Apply:

Send your resume and a brief cover letter explaining why you're the perfect fit for our team.

For more information about Local Handyman Fraser Valley, please visit

Job Type: Full-time

Pay: $80,000.00-$100,000.00 per year

Benefits:

  • Extended health care
  • Flexible schedule
  • Paid time off
  • Work from home

Application question(s):

  • Do you live in the Fraser Valley? If yes, where? If no, where?

Experience:

  • Operations: 3 years (required)
  • Sales: 3 years (preferred)

Work Location: On the road