Branch-Customer Service Representative

2 weeks ago

Prince Rupert BC VJ A, Canada Tenaquip Ltd. Full time $45,000 - $55,000 per year

We are seeking a friendly and customer-focused Branch Customer Service Representative to join our branch operations team. As the first point of contact for customers, you'll play a key role in delivering exceptional service both in person and over the phone. You'll assist with processing orders, managing inquiries, and ensuring customers receive accurate information and timely support.

If you enjoy working in a fast-paced environment, take pride in providing excellent service, and value teamwork, we want to hear from you.

Responsibilities:

  • Greet and assist customers at the branch, providing accurate product and service information.
  • Respond to inquiries and prepare quotes, order confirmations, and other related documents.
  • Process customer orders and payments accurately, including order entry, allocation, and tracking.
  • Handle product returns and restock items as required.
  • Maintain a clean, organized, and welcoming counter and pick-up area.
  • Assist with receiving, putting away inventory, and participating in regular inventory counts.
  • Support in-store merchandising and promotional displays.
  • Contribute to team and departmental goals by performing additional tasks as needed.
  • Follow all company health and safety policies, maintain a safe work environment, and promptly report hazards or incidents.

Requirements:

  • Minimum of 1 year of customer service experience, preferably in a retail, branch, or warehouse environment.
  • Strong verbal and written communication skills.
  • Excellent attention to detail and accuracy in processing transactions and orders.
  • Time management and organizational skills; able to handle multiple priorities effectively.
  • Basic proficiency in Microsoft Office (Word, Excel, Outlook, Teams).
  • Experience using POS and ERP systems for order entry, lookups, and tracking.
  • Demonstrated teamwork and collaboration; willingly assists others when needed.
  • Positive, professional attitude with a customer-first mindset.
  • Takes ownership of assigned tasks and follows through on commitments.
  • Ability to lift up to 50 lbs safely as needed.

We are an equal opportunity employer. While we appreciate all expressed interest in joining our team, only candidates selected for interviews will be contacted.

#Tenaquipjobs

  • Customer Service Representative

    4 days ago

    Prince Rupert, BC VJ B, Canada Enterprise Mobility Full time $42,080 - $108,200 per year

    OverviewThe Enterprise brand of Enterprise Mobility has an exciting opportunity for a Customer Service Representative Sr / Customer Assistance Representative Sr (CAR Sr). The Customer Assistance Representative Sr (CAR Sr) will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, supporting their...

  • Branch-Customer Service Representative

    2 weeks ago

    Prince Rupert, British Columbia, Canada Tenaquip Full time $45,000 - $55,000 per year

    We are seeking a friendly and customer-focusedBranch Customer Service Representativeto join our branch operations team. As the first point of contact for customers, you'll play a key role in delivering exceptional service both in person and over the phone. You'll assist with processing orders, managing inquiries, and ensuring customers receive accurate...

  • Customer Service Representative

    2 weeks ago

    Prince Rupert, Canada Enterprise Holdings Full time $42,800 per year

    OverviewThe Enterprise brand of Enterprise Mobility has an exciting opportunity for a Customer Service Representative Sr / Customer Assistance Representative Sr (CAR Sr). The Customer Assistance Representative Sr (CAR Sr) will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, supporting their...

  • Customer Service Representative

    2 weeks ago

    Prince Rupert, Canada Enterprise Holdings Full time $42,000 - $54,000 per year

    OverviewThe Enterprise brand of Enterprise Mobility has an exciting opportunity for a Customer Service Representative Sr / Customer Assistance Representative Sr (CAR Sr). The Customer Assistance Representative Sr (CAR Sr) will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, supporting their...

  • Customer Service Representative

    4 days ago

    Prince Rupert, British Columbia, Canada Enterprise Full time $40,000 - $60,000 per year

    OverviewThe Enterprise brand of Enterprise Mobility has an exciting opportunity for a Customer Service Representative Sr / Customer Assistance Representative Sr (CAR Sr). The Customer Assistance Representative Sr (CAR Sr) will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, supporting their...

  • Customer Service Representative

    5 days ago

    Prince Albert, Canada Steel-Craft Door Sales & Service Ltd. Full time

    **Key Responsibilities** The Customer Service Representative is a personable and upbeat individual who thrives in customer relations. The Customer Service Representative role will include answering customer calls, generating timely and accurate quotes and sales orders, handling general technical inquires, and assist in coordinating pick up schedules....

  • Branch Manager

    3 weeks ago

    Prince Rupert, Canada goeasy Ltd. Full time

    Join to apply for the Branch Manager role at goeasy Ltd.goeasy, our people and culture are at the heart of everything we do, and we’re proud to be recognized for it. We’ve earned prestigious accolades including being named one of Canada’s Top Growing Companies, certified as a Great Place to Work, and recognized among the Best Workplaces for Women and...

  • Branch Manager

    3 weeks ago

    Prince Rupert, Canada goeasy Ltd. Full time

    Join to apply for the Branch Manager role at goeasy Ltd. goeasy, our people and culture are at the heart of everything we do, and we’re proud to be recognized for it. We’ve earned prestigious accolades including being named one of Canada’s Top Growing Companies , certified as a Great Place to Work , and recognized among the Best Workplaces for Women...

  • Customer Service Representative

    7 days ago

    Prince Albert, Saskatchewan, Canada BMO Full time $34,750 - $44,900

    Application Deadline:11/02/2025Address:801 15th Street East Job Family Group:Retail Banking Sales & ServiceDelivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and through...

  • Customer Service Representative

    2 weeks ago

    Coquitlam, BC VJ S, Canada CipherX Entertainment Full time $37,400 per year

    Position: Customer Service RepresentativeJob Description:The Customer Service Representative will interact with customers to determine if they are interested in learning more about our products and services. They will research and answer questions and resolve issues. The Customer Service Representative is responsible for the overall customer experience and...