Representative Rehab Customer Service

2 weeks ago

St John's NL AE C, Canada Lawtons Drugs Full time $40,000 - $60,000 per year

Requisition ID: 193065

Career Group: Pharmacy Careers

Job Category: Retail - Home Health Care

Travel Requirements: 0 - 10%

Job Type: Full-Time

Pay Rate: -

Country: Canada (CA)

Province: Newfoundland and Labrador

City: St. John's

Location: 810 Topsail Road Lawtons

Postal Code: A1E 2C2

Embark on a rewarding career with Sobeys Inc., celebrated among Canada's Top 100 employers, where your talents contribute to our commitment to excellence and community impact.

Our family of 128,000 employees and franchise affiliates share a collective passion for delivering exceptional shopping experiences and amazing food to all our customers. Our mission is to nurture the things that make life better – great experiences, families, communities, and our employees. We are a family nurturing families.

A proudly Canadian company, we started in a small town in Nova Scotia but we are now in communities of all sizes across this great country. With over 1,600 stores in all 10 provinces, you may know us as Sobeys, Safeway, IGA, Foodland, FreshCo, Thrifty Foods, Lawtons Drug Stores or another of our great banners but we are all one extended family.

Ready to Make an impact?

The Rehab Customer Service Representitive is responsible to provide administrative and clerical shared service support to members of the Rehab team. The Representative is accountable for timely and accurate data entry for billing, accounts receivables, invoicing, rentals and customer accounts. Thr Representative will also prepare quotes and assessments and will provide exceptional customer service to walk in or phone in clients. Actively contributes to a positive and productive working environment.

Here's where you'll be focusing:

  • Coordinate Rental Requests

  • Manage incoming phone calls

  • Create invoices for payment, research product SKU's

  • Oversee Accounts Receivable process

  • Review Age Trial Reports

  • Review and resubmit weekly resubmissions

  • Coordinate Rental Requests

  • Manage rental inventory

  • Process transfers

  • Prepare quotes

  • Consult with clients and clinicians

  • Adhere to and implement all applicable company standards

  • Other duties as required

What you have to offer:

  • High school diploma

  • Knowledge of rehab products

  • Industry knowledge of billing procedures

  • May be required to lift up to 22 lbs

  • Sitting for long periods of time, but may involve walking or standing for brief periods of time

  • Using a computer keyboard and mouse for long periods of time

  • Travel may be required

This position is a contractual position for minimum of one year upon date of hire.

We are committed to accommodating applicants with disabilities throughout the hiring process and will work with applicants requesting accommodation at any stage of this process.

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