Night Auditor

2 weeks ago

Lethbridge, Alberta, Canada Holiday Inn Express Lethbridge SE Full time

The Best Western Plus Service Inn & Suites is seeking a Night Auditor to join our team. Our team members understand the meaning of customer service, are professional, team-oriented, possess good work ethics and are extremely results driven.

DUTIES:

  • Running daily credit card transactions through a settlement process

  • Recording daily room occupancy and rate totals

  • Recording revenue totals for cash, checks, and credit card transactions

  • Generating automated accounting reports for the manager's review

  • Handling 3rd party reservations and ensuring proper processing

  • Settling Corporate Accounts and sending reports to those entities for billing purposes

  • Running the computer back-up systems

  • Ensuring proper video monitoring for surveillance and processing

RESPONSIBILITIES:

  • Maintaining the cleanliness of the Lobby & Public Areas

  • Greeting Guests, Checking them into their rooms, & Cashiering

  • Stocking Linens and Supplies at Front Desk and in other areas of hotel for the following day if needed

  • Walking Halls to ensure security of the guests and the building

  • Taking out the trash, sweeping, mopping, and other light janitorial duties

  • Responding to Emergencies such as guest medical issues, criminal activities that require police, power outages, plumbing issues, OHS, etc.

  • Printing and delivering notices to guests

  • Setting wake up calls on the phone system

  • Providing guests with towels, blankets, pillows, and other personal items as needed

  • Assisting in the preparation of the breakfast if needed

  • Monitoring additional areas of the hotel (pool, fitness center, vending areas, parking lot, etc.)

APPLICABLE SKILLS

  • College diploma or equivalent experience.
  • Minimum two (2) years hotel experience required, specifically in Rooms Division Department.
  • Demonstrated problem solving skills; good judgment and common sense.
  • Computer literate with knowledge of a variety of computer software applications, including the Microsoft Office Suite.
  • Superior written and oral communication skills.
  • Excellent organizational and time management skills, with the ability to set priorities for self and others.
  • Knowledge of Hotel Operating Systems including Opera, Jonas Chorum (MSI/WINPM), Elevon and/or Freedom Pay

Job Type: Part-time

Pay: $16.00-$17.50 per hour

Benefits:

  • Company events
  • Extended health care
  • On-site gym
  • On-site parking

Experience:

  • Hotel: 1 year (required)

Work Location: In person

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