Manager of Clinical Services

Manager of Clinical Services - Berwick, NS

Are you a clinician who leads by example in upholding best practices in care delivery? Do you have what it takes to build and inspire a team aligned with the corporate values and vision as well as clinical goals and service standards? If so, CBI Health has an opportunity for you.

About this opportunity

CBI Health is seeking a professional with strong leadership skills to fill the role of Manager of Clinical Services.  A unique role to our interdisciplinary settings, the Manager of Clinical Services leads a team of Physiotherapists, Occupational Therapists, Kinesiologists, and Psychologists in their clinical practice and skills development. This position is accountable for creating an environment that exemplifies CBI Health values, effectively coaching, mentoring and engaging clinical staff while fostering relationships in the community that result in Talent Retention, Clinical Excellence, Stakeholder Engagement and associated business outcomes.

As Manager of Clinical Services you will call upon your leadership and problem-solving skills to provide overall clinical and leadership expertise. With direct responsibility for supervising, guiding/coaching and organizing care for clients, your focus will be on achieving the best possible outcomes.  In addition to your leadership responsibilities you will provide access to care through your own service provision. As a therapist, you'll have all the tools and resources you need to grow your practice and develop your skills. Working with our talented interdisciplinary team, you will treat clients with acute and complex needs.   

Take a look at what you'll do each day:

• Ensure the delivery of clinical practice, business development and leading people
• Promote and facilitate communication to assist in the care and rehabilitation process
• Excite and build upon a vision in leading and developing a clinical team in collaboration with leadership network
• Lead and inspire others, develop and retain talent, mentor and lead by example
• Utilize a strong clinical practice with excellent client outcomes
• Work closely with the leadership and clinical teams to identify opportunities, create and execute action plans. Engage with the community, physicians and funders (WSNB, Auto insurance, adjusters and LTD)
• Develop and nurture local relationships with stakeholders and organizations that refer clients to CBI Health
• Anticipate what stakeholders want and manage expectations
• Provide clinic input into business decisions, service delivery model and developmental opportunities
• Ensure that service delivered aligns with key performance indicators (KPIs)
• Ensure staffing requirements meet demand levels
• Align clinic goals and develop action plans that align to CBI Health strategic objectives , identifying business metrics to meet and exceed CBI Health vision and values
• Organize resources to solve problems and make the appropriate decisions as an independent and as a team player
• Ensure best practices are met and adherence to guidelines and contractual agreements is established with clinical team members

Here's what you'll need to be successful:

• Have a Bachelors or Masters of Science in Physiotherapy, Occupational Therapy, or Kinesiology
• 2 - 3 years experience in a private and/or rehabilitation clinic
• Be results-oriented, adaptable, well organized and able to function independently
• Possess sound written and verbal communication and multi-tasking skills
• Be able to provide employee development and coaching
• Be willing to further your skills through additional training
• All team members are required to be fully vaccinated against COVID-19 and provide proof of vaccination upon hire or provide a valid medical exemption

What CBI Health can offer to you:

We are proud of our friendly environment, supportive leadership and the knowledgeable team members who make it all possible. That is why we do everything we can to show our appreciation. Our training, mentoring and education programs will provide you with opportunities for continued learning – and support and guidance whenever you need it. At CBI Health, you will have the freedom to define your own career path through our many opportunities for growth and development.

Here's a look at our total rewards:

• Continuous learning and skills development, including management opportunities
• Training and mentoring from a national network of experts
• Competitive compensation with comprehensive benefits and rewards package, including group health, dental and vision benefits, paid 100% by the employer
• Flexible working hours and virtual care options
• Excellent administrative support, so you can focus on your patients

About Us

CBI Health is Canada's leading community healthcare provider, and our passionate team is at the heart of what we do. Every day, our 13,000 staff make a meaningful difference in our clients' lives as we live the core values that define us: heart, respect, reliability, teamwork and innovation. Along with mentoring and continuous learning opportunities to help advance your career, we are building a culture of inspiration, recognition and celebration for the meaningful work our team does every day, all across the country. Join CBI Health and find where your better begins. Learn more at 

CBI Health is proud to be recognized by Deloitte as one of Canada's Best Managed Companies for the 15th year in a row. A huge thank you to all our team members, whose dedication, passion, and innovation have enabled us to achieve this recognition year after year.

CBI Health is committed to providing a diverse, equitable, and inclusive workplace where everyone feels safe and accepted as their authentic selves. We actively seek qualified candidates who share our commitment to equity and inclusion and contribute to the diversification of ideas and perspectives that help us innovate and provide the best possible care to our clients.

We welcome applications from all individuals regardless of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other characteristics that make each of us different.