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Director, Business Intelligence

3 weeks ago

Mississauga, Ontario, Canada Indigo Natural Products Management Full time

Concord National LLP is a leading Canadian food brokerage with over 50 years of experience helping brands grow. Through our three divisions, Concord National, Indigo Natural Products and Stack Merchandising, we provide sales, retail coverage, import, distribution and coast-to-coast merchandising services to support brands in major chains and independent stores nationwide.

We are seeking a
Director, Business Intelligence
to lead the evolution of our analytics capabilities and transform data into actionable insights that drive client success and business growth. This role blends strategic leadership with hands-on execution, perfect for a data-driven professional who thrives on solving complex problems and creating measurable impact.

This hybrid position requires working at our Mississauga office.

Why Join Us?

At Concord National LLP, you'll work with iconic brands, collaborate with passionate professionals, and make a measurable impact on the Canadian food industry. We offer:

  • A dynamic, collaborative environment where your ideas matter
  • Competitive compensation and benefits
  • Opportunities for career growth and leadership development

Our core values—
Passion, Integrity, Adaptability, Initiative, Organizational Excellence, and Teamwork
—guide everything we do.

The Opportunity

As
Director, Business Intelligence
, you will lead the development and execution of Concord National LLP's BI strategy. You will oversee our data ecosystem such as Point-Of-Sale (POS), shipment data, syndicated sources (NielsenIQ), and CRM platforms. You will also ensure reporting consistency across the organization. Your mission: enhance data quality, streamline reporting, and deliver insights that create client value and unlock new growth opportunities.

Key Responsibilities:

Leadership & Collaboration

  • Partner with Client Management, National Accounts, Retail Operations and the Executive Team to align analytics with business priorities.
  • Lead, coach, and develop a small BI team, fostering curiosity, accountability, and continuous improvement.
  • Support client-facing teams with insights for planning sessions, business reviews, and performance deep dives.

Reporting & Analytics

  • Oversee dashboards, scorecards, and reporting tools, ensuring accuracy, usability, and relevance.
  • Standardize KPI definitions and data structures across clients and business units.
  • Translate POS, shipment, CRM and syndicated data into actionable insights that strengthen client relationships.
  • Maintain and enhance Power BI reports and data models across multiple clients.

Data Operations & Governance

  • Manage the BI ecosystem including CRM software, Power BI, and integrated data sources.
  • Support scalable data pipelines, ETL/ELT processes, and data models in partnership with technical resources.
  • Implement data governance standards and maintain strong data quality practices.

Automation & Continuous Improvement

  • Identify opportunities to automate manual reporting and reduce operational load.
  • Enhance existing reports and processes for efficiency and reliability.
  • Introduce new visualization techniques to improve data storytelling.

Stakeholder Support & Business Impact

  • Provide analytical support for client meetings, annual planning, and new business pitches.
  • Interpret performance trends, pricing shifts, and promotional effectiveness using CPG frameworks.
  • Quantify the business impact of insights and reporting improvements.

Qualifications

Education & Experience

  • 5–7 years in BI, data analytics, or data management, preferably in CPG, retail, or brokerage.
  • Hands-on experience with:
  • Cloud data platforms (Azure, AWS, GCP)
  • Power BI (DAX, data modeling)
  • CRM platforms (e.g., StayinFront)
  • Syndicated data (NielsenIQ, Circana)
  • SQL and ETL/ELT tools (Azure Data Factory, Fivetran, DBT, Databricks)
  • Experience building dashboards and improving reporting processes.
  • Comfortable in a hybrid strategic/technical role.

Knowledge, Skills & Abilities

  • Strong communicator who can translate technical concepts into business insights.
  • Skilled at presenting to non-technical audiences and supporting client-facing discussions.
  • Solid understanding of retail math and CPG analytics.
  • Strong leadership and project management skills.
  • Excellent analytical and problem-solving abilities.
  • Comfortable working in a fast-paced, multi-client environment.

Ready to Make an Impact?

If you're passionate about turning data into strategy and want to lead a team that drives measurable results, we'd love to hear from you. Apply today and help us shape the future of analytics at Concord National LLP.

While we thank all applicants for their interest in Indigo Natural Products, only shortlisted candidates will be contacted.