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Ottawa, Ontario, Canada CCI Ottawa Full timeABOUT USSince 1954, CCI Ottawa has been dedicated to cultivating a vibrant and inclusive city where immigrants and refugees are supported, connected, and empowered. We are a full service settlement agency with multiple departments that offer a wide range of programs and services. Using a client-centered approach, we offer targeted case management. We do...
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Youth Worker
3 weeks ago
ABOUT US
Since 1954, CCI Ottawa has been dedicated to cultivating a vibrant and inclusive city where immigrants and refugees are supported, connected, and empowered. We are a full service settlement agency with multiple departments that offer a wide range of programs and services. Using a client-centred approach, we offer targeted case management. We do needs assessments, support with official documents and paperwork, information and orientation sessions, crisis counselling, housing assistance, translation, language classes, and help navigating public services and agencies such as healthcare, the CRA, Service Ontario, and many others. In addition we offer programs that help newcomers become socially and economically connected, whether through sports, recreation, cultural activities, or job search and networking support. CCI also offers these services in a youth specific context. Finally, CCI Ottawa operates 4 Transitional Housing Sites. Each site provides shelter, food, and wrap around services to support clients as they move into permanent accommodations.
JOB SUMMARY
The Youth worker will provide ongoing support to youth between the ages of 4-20 years. This position will work closely with the program coordinator, to design and deliver workshops and programs, conduct needs assessments, provide outreach and engagement, and provide one-on-one support as needed. This position requires exceptional teamwork skills, excellent organizational skills, and exceptional cultural competency.
This position reports to: Program Manager
Employment status: Contract – March 31, 2026
Hourly rate: $31.93
Deadline date to apply: 5PM, January 12, 2026
Open to: Internal/External candidates
Location: 219 Argyle Avenue
MAIN DUTIES & RESPONSIBILITIES
Under the direction of the Program Manager, Youth Worker will:
- Encourage participation of newcomer youth in education, social, community, and employment activities
- Design and deliver workshops and programs for newcomer youth
- Conduct needs assessments, integration action plans, and facilitate appropriate referrals
- Outreach and engagement of newcomer youth
- Provide youth clients with information and access to relevant community resources
- Provide one-on-one and group support/activities as needed, at the office and off-site
- Develop partnerships and participate in meetings and activities that promote understanding of newcomers and the enhancement of access to services
- Assist in the recruitment of volunteers that can be mentors/peers of newcomer youth
- Work collaboratively with volunteers and staff to ensure efficient and effective delivery of CCI events and activities
- Assist with social media platforms (information and administration)
- Maintain accurate service records and program documentation
- Provide activity reports and statistical information as required
- Evening and weekend work is required
- Other duties assigned by manager
Qualifications
- Post-secondary education in social services, or an equivalent combination of education and experience.
- A minimum of two years of experience working with youth
- Knowledge and demonstrated competence in engaging newcomer youth
- Knowledge of services and resources available to assist newcomer youth
- Experience in group facilitation
- Strong interpersonal skills and experience providing one-on-one support
- Experience in conflict resolution
- Ability to deal with confidential materials and matters
- Ability to work independently and with minimal supervision
- Excellent social media and computer skills, particularly in Microsoft Office Suite
- A valid driver's license and access to a vehicle is a strong asset
- Fluency in English is required. Fluency in other languages is an asset
Please submit both a cover letter and resume no later than 5PM, January 12, 2026. Applications will only be accepted electronically. Only candidates selected for an interview will be contacted.
All internal applicants must inform their supervisor of their intention to apply for the position.
The Catholic Centre for Immigrants (CCI) is committed to being an equal opportunity employer. Please advise in advance if you require any accommodation during the application or selection process. CCI is committed to employment equity and encourages candidates to self-identify as visible minorities; people from culturally diverse backgrounds; people of all gender identities and sexual orientations; Indigenous peoples; and persons with disabilities.
