Parts Coordinator

2 weeks ago

Concord, Ontario, Canada Sherwood Electromotion Inc. Full time

Job Summary:

The Parts Coordinator follows a structured workflow to manage customer inquiries, quotes, and orders effectively. This process includes steps such as receiving RFQs, processing quotes, coordinating with Engineering and Procurement for pricing and availability, ensuring customer information is registered in the system, and following up with prospects. The flow also outlines steps for obtaining approvals, confirming orders, and collaborating with other departments to ensure seamless order fulfillment, from PO processing to parts shipment and invoicing.

Duties & Responsibilities:

  • Evaluate the company's position in the rail/transit parts supply market and provide feedback to top management.
  • Maintain and update customer information in the system.
  • Develop strategies to expand market presence.
  • Evaluate existing suppliers and source new ones for parts.
  • Review, assess, and process customer inquiries for parts.
  • Collaborate daily with the Procurement Department to ensure accurate pricing and delivery data in the Scheduler system.
  • Prepare and submit timely quotes in response to customer requests, following up on submitted quotes and assessing win/loss rates.
  • Communicate effectively with customers and potential customers to generate interest in the company's products and services.
  • Process customer purchase orders for parts, coordinating with various departments to ensure order accuracy and timely delivery.
  • Prepare necessary documentation for order fulfillment and monitor progress until completion.
  • Create and distribute regular progress and statistical reports.
  • Address customer concerns to enhance customer satisfaction levels.
  • Review, process, and submit RFQ/RFP documentation as needed.
  • Participate in customer service department activities and contribute to administrative tasks as assigned.

Qualifications & Requirements:

  • Educational background and practical experience in electromechanical technology preferred.
  • Knowledge of principles and applications of electrical rotating machines is an asset.
  • Three to five years of work experience in a similar role within an industrial environment.
  • Strong oral and written communication skills in English.
  • Proficiency in Microsoft Office and other computer applications.
  • Strong organizational and leadership abilities.
  • Capacity to work independently or as part of a team.
  • Ability to prioritize workload and multitask with accuracy.
  • Experience with Online Rail Industry Supply System or Electronic Data Interchange is an asset.
  • Familiarity with Microsoft or similar CRM software is an advantage.

Company Benefits:

  • Competitive salary and benefits package.
  • Opportunities for professional development within a technical and innovative environment.
  • Collaborative and supportive team culture.

  • Bilingual Service Coordinator

    2 weeks ago

    Concord, Ontario, Canada Bilingual Source Full time

    Bilingual Service Coordinator (French Required)Location: Concord, Ontario | On-siteSalary: $55,000–$58,000 + Benefits + GRSPOur client is looking for a dependable Bilingual Service Coordinator to manage service dispatch operations for Quebec and support Central dispatch when needed. You'll coordinate technician schedules, handle customer inquiries, manage...

  • Maintenance Coordinator

    2 weeks ago

    Concord, Ontario, Canada Unilever Full time

    Job PurposeUnilever is the place where you can bring your purpose to life with the work that you do – creating a better business and a better world. If you are passionate about equipment reliability and root cause correction, then this role is just for youYou'll be part of a team that believes in doing work that matters — for people and the...

  • Global Sourcing Coordinator

    1 week ago

    Concord, Ontario, Canada Sherwood Electromotion Inc. Full time

    Reports to:Global Sourcing ManagerSUMMARY:The Global Sourcing Coordinator supports the company's global sourcing activities by executing day-to-day supplier research, RFQ administration, onboarding, data tracking, and follow-up with international and domestic suppliers. The role is focused on organizing information, maintaining accuracy in cost and lead-time...

  • Global Sourcing Coordinator

    1 week ago

    Concord, Ontario, Canada Sherwood Electromotion Inc. Full time

    SUMMARY:The Global Sourcing Coordinator supports the company's global sourcing activities by executing day-to-day supplier research, RFQ administration, onboarding, data tracking, and follow-up with international and domestic suppliers. The role is focused on organizing information, maintaining accuracy in cost and lead-time data, and ensuring that supplier...

  • Project Release Coordinator

    5 hours ago

    Concord, Ontario, Canada Toro Group of Companies Full time

    TORO ALUMINUM GROUPJob DescriptionPosition: Project Release CoordinatorDivision: Comfab AluminumLocation: 470 EdgeleyDate: May 2024Reports to: Drafting and Realease ManagerJob SummaryAs a Project Release Coordinator, you will be responsible for ensuring the smooth flow of materials to our production team and coordinating with vendors and suppliers (internal...

  • Junior Purchasing Coordinator-EN

    2 weeks ago

    Concord, Ontario, Canada Guillevin Full time $60,000 - $100,000 per year

    Junior Purchasing CoordinatorStatusRegular, Full timeLocation:Concord, OntarioJob DescriptionInterested?Work with the best manufacturers.Bring in high-quality products and equipment.Know that our products have an impact on people's quality of life, help reduce the carbon footprint and allow major projects to take shape.Do you have what we're looking...

  • NEW LUXURY MEDICAL CLINIC █ Medical Office Administrator

    2 weeks ago

    Concord, Ontario, Canada The Allergy Clinic Full time US$96,000 - US$138,000 per year

    This is a new, state-of-the-art subspecialty centre. Our environment is intentionally designed to feel luxury-meets-medicine — serene aesthetics, luxury finishes, and a high-touch patient experience.We are expanding and are seeking an exceptional Medical Office Administrator who embodies professionalism, warmth, discretion, and precision.██ Key...

  • Quality Systems Specialist

    3 days ago

    Concord, Ontario, Canada Multimatic Full time

    Key Responsibilities And AuthoritiesMaintain and improve the Quality Management System (QMS) and Environmental Management System (EMS) in accordance with IATF 16949 and ISO 14001.Plan, lead, and document internal audits related to quality, environmental, and customer-specific requirements as per audit frequency requirements.Review the quality and...

  • Executive Assistant

    3 hours ago

    Concord, Ontario, Canada SCIEX Full time

    Bring more to life.Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?At SCIEX, one of Danaher's 15+ operating companies, our work saves lives—and we're all united by a shared commitment to innovate for tangible impact.You'll thrive in a culture of belonging where you and your unique...

  • Customer Support Specialist

    2 weeks ago

    Concord, Ontario, Canada Motion Recruitment Full time $45,000 - $60,000 per year

    Our client,a leader in biotechnology & life sciences,is hiring aCustomer Support Specialistto join their team inConcord, ON**This is a 1-year T4 contract**As theCustomer Support Specialist,you willsupport the Customer Care Center by managing daily customer interactions, phone activity, and order-related tasks. This role focuses on delivering strongcustomer...