Patient Recruitment Specialist

1 week ago

Kelowna, British Columbia, Canada Headlands Research Full time

At Headlands Research, we are dedicated to enhancing clinical trial delivery within our communities. As a leading network of advanced clinical trial sites, we leverage cutting-edge technology and exceptional support services to broaden outreach and participation. Founded in 2018, our rapidly growing company currently operates 20+ sites across the US and Canada, with plans for further expansion.

Okanagan Clinical Trials (OCT) located in Kelowna, BC. OCT makes a significant contribution to the medical industry. Our clinic specializes in the execution of research studies that hope to advance treatments for many indications including Alzheimer's disease, Parkinson's disease, migraine, autism, celiac disease, diabetes, and more.

The Role

The Patient Recruitment Specialist responsible for all recruitment related activities for assigned clinical trials. This includes but is not limited to outstanding customer service skills, an in-depth knowledge of protocol specific inclusion/exclusion criteria, participation in the development of recruitment strategies and plans, and the tracking of recruitment results. The Patient Recruitment Specialist will mainly be responsible for phone screening potential study participants, entering information into the clinical database, and scheduling potential participants for on-site visits. In addition, the Patient Recruitment Specialist is required to have an in-depth knowledge of good clinical practices and privacy regulations as set forth by federal and provincial regulations.

Responsibilities

  • Maintain a thorough understanding of assigned study inclusion/exclusion criteria.
  • Make outgoing calls and answer incoming calls from potential study patients and assess preliminary subject eligibility against protocol specific inclusion and exclusion criteria and utilize these criteria to effectively assess potential participants.
  • Follow recruitment follow up processes thoroughly.
  • Review patient database to identify potential study patients and initiate contact.
  • Ensure accurate collection and entry of patient information into our database.
  • Ensure courteous and efficient service is provided to all potential participants.
  • Use effective communication and report daily to the study team.
  • Develop and maintain relationships with Family Doctor's and specialists in the community.
  • Use the electronic database to book study visits.
  • Attend and report at weekly team meetings.
  • Plan, organize, and attend community outreach events.
  • Send recruitment update emails to email database.
  • Send faxes to Family Doctor's regarding ongoing studies.
  • Contact patients from physician referrals within 24 hours of referral receipt

Qualifications

  • Comfortable using medical terminology.
  • Excellent customer service.
  • Excellent attention to detail.
  • Verbal and written communication skills.
  • Problem-solving skills.
  • Planning/organization skills.
  • Strong ability to work independently.
  • Ability to multi-task.
  • Proficiency in MS Word, MS Excel, and MS Outlook.
  • Computer literacy required.

Job Status: Full Time / 40 hours per week

Salary: $52,000

Employee benefits: Eligible after 3-month probation period.

Work Schedule: Monday to Friday 8:00am – 4:30pm (Onsite)

  • Medical Billing Specialist

    1 week ago

    Kelowna, British Columbia, Canada DGA Health LTD Full time

    Evolve Allied Health has an opportunity for a positive, driven and organized individual to join our quickly growing team as a Medical Billing Specialist. We are a group of 40+ family physicians, working out of four locations in Lake Country and Kelowna: offering a combination of Family Practice, Women's Health, Internal Medicine, Sports Medicine, Dermatology...

  • Customer Support Specialist

    1 week ago

    Kelowna, British Columbia, Canada Fullscript Full time $40,000 - $50,000

    About FullscriptFounded in 2011, Fullscript started by solving one problem: helping practitioners access and prescribe the products they trust to deliver integrative care.What began as a simple solution has evolved into a health intelligence platform that powers every part of care.Today, 125,000 practitioners rely on Fullscript for clinical insights, lab...

  • Risk Management Specialist

    2 weeks ago

    West Kelowna, British Columbia, Canada City of West Kelowna Full time

     RISK MANAGEMENT SPECIALIST – 12 Month Term  West Kelowna is a thriving city that has a rural sophistication appeal and is a haven for outdoor recreation. Sun-soaked lakeshores, agricultural charm, and access to urban jobs and living have made West Kelowna the place to be. We maintain a deep connection with our agricultural roots, and we celebrate the...

  • Risk Management Specialist

    2 weeks ago

    West Kelowna, British Columbia, Canada City of West Kelowna Full time $88,000 - $103,000

     RISK MANAGEMENT SPECIALIST – 12 Month Term  West Kelowna is a thriving city that has a rural sophistication appeal and is a haven for outdoor recreation. Sun-soaked lakeshores, agricultural charm, and access to urban jobs and living have made West Kelowna the place to be. We maintain a deep connection with our agricultural roots, and we celebrate the...

  • Email Marketing and Graphic Design Specialist

    1 day ago

    Kelowna, British Columbia, Canada Bios Wellness Clinics Full time

    JOB TITLE: Email Marketing and Graphic Design SpecialistLOCATION: Kelowna, BC (Central Okanagan, Penticton, Vernon, Summerland, Kamloops)EMPLOYMENT STATUS: Full Time (non fractional or agencies)HOURS OF WORK: Monday - Friday 9 am – 5:30 pmCOMPENSATION: $60,000-$70,000 based on experience.REPORTS TO: VP Marketing & OperationsNO AGENCIES OR FRACTIONAL...

  • Family Physician

    3 days ago

    Kelowna, British Columbia, Canada DGA Health LTD Full time

    Kelowna, BC — Evolve Allied Health is currently looking for full and part-time family physicians, allergy immunologists, dermatologists, physiatrists and general internists to join us at three of our locations.Who are we? Evolve Allied Health is a privately-owned health care provider based in Kelowna, BC. Our team of 40+ physicians and specialists provide...

  • Specialist, Orientation

    2 weeks ago

    Kelowna, British Columbia, Canada Vision Loss Rehabilitation Canada Full time

    Do you want to work for a health care organization that changes people's lives? One that not only cares deeply about clients, but also values that its employees are its greatest asset? Vision Loss Rehabilitation Canada is a unique health services organization that serves people who are blind or partially sighted across the country. Our certified specialists...

  • Finance & HR Support Specialist

    1 week ago

    Kelowna, British Columbia, Canada Westerkirk Full time

    As Canada's second-largest commercial radio broadcaster, Vista Radio Ltd operates over 70 radio stations and digital news portals across three provinces and the Northwest Territories Each of our stations is deeply rooted in the communities we serve while retaining local voices, building strong connections, and delivering stories that matter. Paired with...

  • Finance & HR Support Specialist

    1 week ago

    Kelowna, British Columbia, Canada Vista Radio Full time

    As Canada's second-largest commercial radio broadcaster, Vista Radio Ltd operates over 70 radio stations and digital news portals across three provinces and the Northwest Territories Each of our stations is deeply rooted in the communities we serve while retaining local voices, building strong connections, and delivering stories that matter. Paired with...

  • Allergist

    1 week ago

    Kelowna, British Columbia, Canada DGA Health LTD Full time

    Kelowna, BC — Evolve Allied Health is currently looking for a full or part time allergist to join our team.Who are we? Evolve Allied Health is a privately-owned health care provider based in Kelowna, BC. Our team of 40+ physicians and specialists provide family practice, walk-in, women's health, obstetrics, dermatology, internal medicine and sports...