Client Care Receptionist

1 week ago

Vancouver BC VJ Y, Canada Burrard Animal Hospital and Emergency Ltd. Full time $50,000 - $70,000 per year

About Us

Burrard Animal Hospital + ER is a compassionate, fast-paced veterinary practice dedicated to providing exceptional care to pets and outstanding service to their owners. We're looking for a warm, organized, and customer-focused Client Care Receptionist to be the welcoming face of our clinic.

Position Summary

The Veterinary Client Care Receptionist is responsible for delivering an excellent client experience—both in person and over the phone. You will support the medical team by managing appointments, communicating clearly with clients, and ensuring smooth front-desk operations.

Key Responsibilities

  • Greet clients and their pets with warmth and professionalism
  • Manage multi-line phone systems, schedule appointments, and confirm bookings
  • Check clients in and out, process payments, and maintain accurate records
  • Communicate clearly about clinic policies, services, and pet-care instructions
  • Assist with medical record preparation and ensure proper documentation
  • Maintain a clean, organized reception area
  • Collaborate with technicians, assistants, and veterinarians to support efficient workflow
  • Handle client concerns with empathy and problem-solving skills

Qualifications

  • Previous experience in a veterinary clinic, medical office, or customer-service setting preferred
  • Excellent communication and interpersonal skills
  • Comfort working in a fast-paced environment
  • Strong typing, computer, and multitasking abilities
  • Professional, calm, and friendly demeanor
  • Ability to lift up to 25 lbs and assist with animal handling when needed

What We Offer

  • Competitive pay based on experience
  • Health benefits
  • Excellent employee pet-care discounts
  • Opportunities for training and professional development
  • Supportive, team-oriented workplace

Job Type: Full-time

Pay: $20.00-$26.00 per hour

Expected hours: 40 per week

Benefits:

  • Dental care
  • Disability insurance
  • Employee assistance program
  • Extended health care
  • Life insurance
  • Paid time off
  • RRSP match
  • Store discount
  • Vision care

Work Location: In person

  • Receptionist/client Care Coordinator

    2 weeks ago

    Vancouver, Canada Pearl Boutique Dental Hygiene Full time

    Dental Hygiene Office looking for a receptionist/office assistant. Experience: Reception/admin experience in a dental/spa/medi-spa/salon Monday-Friday & 2 Saturdays a month, 6 hour shifts Wage: $19/hr Benefits: 2 dental cleaning and 2 teeth whitening per year Work Remotely - No **Job Types**: Full-time, Permanent **Salary**: $19.00 per...

  • Client Care Coordinator/Receptionist

    3 days ago

    Vancouver, BC VZ X, Canada INSYNC PHYSIOTHERAPY Full time $36,000 - $50,400 per year

    Title: Client Care Coordinator - Front / Reception StaffClinic: Insync Physiotherapy and SportLocation: Vancouver Cambie VillageType: Part-Time, 2 shifts/week hours)Must be available starting January 2026:Tuesdays 7am-7pmANDThursday 1-7pmJob Summary: We are looking for a friendly and organized Client Care expert to join our Physiotherapy clinic, with this...

  • Client Care

    3 days ago

    Vancouver, BC VK P, Canada VetCare Canada Full time $24,000 per year

    Kitsilano Animal Clinic ) is located in Vancouver, BC. We are committed to the highest standards of patient care, providing medicine and surgery in a unique, collaborative environment of compassionate and friendly professionals. Our team values work/life balance, offering flexible schedules and a vibrant work environment.About The Role:Our ideal Client...

  • Dental Receptionist

    1 week ago

    Vancouver, Canada Align Dental Care Full time

    **About us** We are looking to hire a Dental receptionist with the minimum of one year experience in our beautiful, modern and friendly office in Vancouver. Knowledge of Cleardent would be an asset. The position requires scheduling appointments, taking payments and working with patients and their insurances to ensure we meet their individual needs. Our...

  • CDA/Dental Receptionist

    7 days ago

    Vancouver, BC VN Z, Canada Care Dental Full time $42,000 - $63,000 per year

    Job OverviewWe are seeking a detail-oriented and friendly CDA that is willing to be trained as a Dental Receptionist to join our dental practice. The ideal candidate will be the first point of contact for our patients, providing exceptional customer service while managing various administrative tasks. This role will require the candidate to be fulfill CDA...

  • Receptionist - Customer Care

    1 week ago

    Vancouver, Canada Best Buy Full time

    Receptionist - Customer Care Do you have a passion for building meaningful relationships? As a receptionist you will welcome and direct customers who call or visit the building appropriately. You’ll ensure the reception area is kept to our standard for guests visiting the building. The Receptionist position is based onsite out of our beautiful new head...

  • Client Care

    1 week ago

    Vancouver, British Columbia, Canada VetCare Canada Full time $50,000 - $70,000 per year

    Kitsilano Animal Clinic ) is located in Vancouver, BC. We are committed to the highest standards of patient care, providing medicine and surgery in a unique, collaborative environment of compassionate and friendly professionals. Our team values work/life balance, offering flexible schedules and a vibrant work environment.About The Role:Our ideal Client...

  • Client Care

    3 days ago

    Vancouver, British Columbia, Canada VetCare Canada Full time $30,000 - $40,000 per year

    Kitsilano Animal Clinic ) is located in Vancouver, BC. We are committed to the highest standards of patient care, providing medicine and surgery in a unique, collaborative environment of compassionate and friendly professionals. Our team values work/life balance, offering flexible schedules and a vibrant work environment. About The Role: Our ideal Client...

  • Veterinary Receptionist

    2 weeks ago

    Vancouver, Canada VetDERM Vancouver Clinic Full time

    **About Us** VetDERM Clinic is a specialty dermatology and ear care clinic serving pets and their families across the Lower Mainland. Our Vancouver location is newly opened and growing, and we are looking for a **warm, organized, and reliable Veterinary Receptionist** to join our team. If you enjoy client communication, supporting smooth clinic flow, and...

  • Dental Receptionist

    3 days ago

    Burnaby, BC VJ A, Canada Dental Laser Esthetics Full time $40,000 - $60,000 per year

    We are looking for an enthusiastic Dental receptionist to join our family practice full time. Our office is second floor in the Market crossing mall with lots of free parking.Must have dental reception experienceTo start as soon as possible5 days a week: Tuesday to SaturdayStarting rate $30 depending on experienceDental and holiday pay includedPlease submit...