Account Coordinator

The Account Coordinator, XM will report directly to the Field Manager and will be responsible for coordinating of event execution at various locations nationally including stores, events, and pop-ups. This position is instrumental in ensuring the delivery of all execution requirements in-field and providing onsite coaching and mentorship to the brand ambassador team. The ideal candidate will have excellent time management and communication skills with the ability to effectively work with their peers to deliver successful results.

Job Duties:

• Coordinate and execute event marketing campaigns and promotions for clients, with a specialization in street sampling.
• Oversee event logistics and operations, including setup, teardown, and coordination with vendors and the brand ambassador team.
• Manage up to 10 brand ambassadors at a time and provide ongoing coaching and training.
• Work closely with the team to understand goals and objectives for an event and develop a plan to achieve them.
• Support the management team throughout all stages of the event planning process.
• Coordinate with internal teams, vendors and other key stakeholders to ensure all duties and responsibilities are properly executed.
• Prepare and maintain accurate event documentation, including event timelines, schedules and logistics plans.
• Participate in on-site event coordinator and management.
• Monitor and analyze event performance and make recommendations to improve future events.
• Participate in post-event evaluations and provide feedback and key learnings to clients.

• Stay up to date with industry trends and best practices in event marketing an understand the local market.

• A minimum of 1+ years of experience in event coordinator is required.

• Previous experience as an Account Coordinator, Team Lead or Brand Ambassador is an asset.
• Previous experience in alcohol is an asset.
• Must have a valid driver's license and access to your own vehicle.
• Ability to work flexible hours including overnight travel, evenings and weekends.
• Excellent communication and interpersonal skills.
• Strong organizational and project management skills.
• Ability to work well under pressure and adapt to changing situations.
• Strong understanding of event management best practices and regulations.
• Strong leadership, problem-solving and decision-making skills.
• Outgoing, friendly, sense of team spirit, confident and dedicated to event management.
• Client service orientated with an ability to build strong and productive working relationships.
• Bachelor's degree in marketing, event management, or related field is preferred.

Mosaic is a part of Acosta Group – a collective of the industry's most trusted retail, marketing and foodservice agencies reimagining the way people connect with brands at every point in their shopping journey.

As a leading North American integrated marketing agency, Mosaic specializes in everything from experiential marketing, commerce + retail media and field marketing, to design and production. With a 35+ year history, Mosaic has office hubs in Chicago, Dallas, and Toronto and full reach across North America.

We focus on creating brand experiences that connect brands with consumers in creative and relevant ways. Mosaic's ultimate mission is to propel our client's business, culture, and communities forward to make the human experience better. We are diverse, yet like-minded individuals, and we believe in taking risks and creating shared experiences, not just for our clients, but for each other. Every associate is given the keys to charter new ground as they collectively live in the moment of building memorable experiences together.

Acosta Group is an equal opportunity employer and will ensure that applicants with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed, please contact Be sure to include "Applicant Accommodation" in the subject of your email to expedite the request.

Acosta Group believes in good faith that the minimum and maximum annual salary or hourly compensation range for this opportunity is accurate and reasonable at the time of posting.

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