Commercial Account Executive

About the job

At Trackforce, we're transforming how physical security operations are managed across the globe. As the world's leading SaaS platform for physical security workforce management, we empower security companies and organizations with a streamlined solution to manage their guard forces. Our technology helps teams respond faster, operate more efficiently, and drive down costs - all while staying focused on what matters most: safety and protection.

We support over 4,600 clients in more than 50 countries and are proud of our growing team of 300+ professionals. With global offices that include headquarters in Dallas, Texas and Centers of Excellence in Montreal, Quebec and Wroclaw, Poland, we collaborate across borders and time zones in a dynamic hybrid work environment that values connection, flexibility, and impact.

Core Responsibilities:

• Manage the full sales cycle from prospecting to closing deals, with shorter sales cycles (typically 30-90 days).
• Proactively generate leads through various channels (cold calling, emailing, inbound, outbound)
• Build and manage a pipeline of new logo (land) and existing business (expand) commercial accounts.
• Upselling and expanding an existing client base for the commercial market by managing and developing strong working relationships with a portfolio of customers, while negotiating and renewing contracts with relevant stakeholders
• Deliver tailored product presentations and present solutions that align with the specific needs of small to medium businesses
• Collaborate with marketing to leverage campaigns and resources that target commercial prospects
• Serve as a trusted advisor for clients, helping them maximize the value of the software
• Provide accurate forecasting and pipeline management using CRM tools (e.g., Salesforce)
• Work cross-functionally with your counterparts in Customer Success and Professional Services

Qualifications:

• Must-have: Approximately 3+ years of experience in SaaS sales, ideally to Small Business or Mid-Market clients
• Familiar with various Sales methodologies–MEDDPICC, Challenger, Command of the Message, J Barrows
• Ability to thrive in high-volume sales environments, with a focus on quick turnaround and deal velocity
• Proven track record of meeting or exceeding sales targets in a fast-paced commercial segment
• Experience working with CRM systems like Salesforce to manage sales pipeline
• Experience with CRM and sales engagement platforms such as Salesforce, Outreach, or similar tools is preferred
• Resourceful and Self-reliant in sourcing leads and target accounts leveraging platforms such as ZoomInfo, Lusha, and Apollo
• Skilled in Excel, PowerPoint. Ability to structure compelling customer proposals
• Solid business acumen and business knowledge required to research customers and potential accounts
• Experience building relationships with senior executives (C-level, VP, Director) and influencing business decisions
• Excellent negotiation skills and experience with pricing large contracts and multi-year agreements
• Ability to provide references upon request
• English as the primary business language
• Plus: Business proficient in French and/or Spanish is a plus

Working at TrackForce

We're passionate about building a workplace where innovation, growth, and purpose come together. Whether you're in the office or working from home part of the week, you'll be part of a collaborative team that's committed to delivering real value to our customers - and having fun while doing it.

At Trackforce, we live by our core values:

• Foster Curiosity
• Lead with Empathy
• Take Ownership and Be Accountable
• Empower Diversity
• Be True and Act with Integrity

At Trackforce, we are committed to providing a workplace that is inclusive, respectful, and free from discrimination. We do not tolerate discrimination or harassment of any kind, whether based on race, color, nationality, ethnic or social origin, religion or belief, sex, gender identity or expression, sexual orientation, age, disability, marital or family status, or any other protected status under applicable local laws.

We believe that a diverse and inclusive team fosters innovation, collaboration, and stronger business outcomes. Employment decisions are made based on qualifications, merit, and business needs. We are proud to be an equal opportunity employer and to comply with the employment laws of the countries where we operate.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.