Current jobs related to Member Service Representative - Regina Saskatchewan SXV Canada - Conexus Credit Union
-
Customer Service Representative
2 weeks ago
Regina, Canada Steel-Craft Door Sales & Service Ltd. Full time**Your Opportunity** Steel-Craft recognizes employees as individuals with different interests, abilities, needs, and values. We provide a positive environment that respects this individuality and allows for meaningful opportunities for personal development and satisfaction. **Position** Customer Service Representative - Regina, SK **Key...
-
Customer Service Representative
5 days ago
Regina, Canada Steel-Craft Door Sales & Service Ltd. Full time**Your Opportunity** Steel-Craft recognizes employees as individuals with different interests, abilities, needs, and values. We provide a positive environment that respects this individuality and allows for meaningful opportunities for personal development and satisfaction. **Position** Customer Service Representative - Regina, SK **Key...
-
Customer Service Representative
3 days ago
Regina, Canada Steel-Craft Door Sales & Service Ltd. Full time**Your Opportunity** Steel-Craft recognizes employees as individuals with different interests, abilities, needs, and values. We provide a positive environment that respects this individuality and allows for meaningful opportunities for personal development and satisfaction. **Position** Customer Service Representative - Regina, SK **Key...
-
Member Service Representative
17 hours ago
Regina, Canada Conexus Credit Union Full timePosting Details Job Details Description At Conexus, we are focused on supporting our members with their needs of today, while also helping them pursue their goals for the future. It’s more than conducting a banking transaction, it’s about providing insightful content, tools, expert advice, and a full suite of products to inspire confidence in their...
-
Member Service Representative
3 days ago
Langley, British Columbia, Canada Club Full timeJob Summary: As a Member Service Representative with Fitness World, you are part of a fun and likeminded community dedicated to providing a health and fitness space for everyone In this hybrid sales and service position, you:Ensure a best-in-class fitness experience for members by demonstrating the high value low-cost model Fitness World offers.Create a...
-
Member Service Representative
1 week ago
Sudbury, Ontario, PMN, Canada Sudbury Credit Union Full timeMember Services Representative Who are we?Sudbury Credit Union was founded in 1951 with one simple value — 'people helping people.' This value has remained a constant throughout our history and resonates today as much as it did then. As a community-minded financial co-operative, Sudbury Credit Union is committed to the well-being of our employees, our...
-
Summer Students
2 days ago
Canada CAA North & East Ontario Full time**LOCATIONS**:2 Locations** - **Thunder Bay Travel Store - 585 Memorial Avenue, Thunder Bay, ON**: - ** Sudbury Travel Store - 100 Donna Drive, Sudbury, ON** **TERM: Full-Time, Contract ending August 27** **WAGE: $16.00 per hour + Commission** The Member Service Representative works with CAA members to sell and renew memberships, produce triptiks, provide...
-
Member Service Representative
1 week ago
Pembroke, Ontario, KAM, Canada Alterna Savings Full timeScope of PositionThe Member Service Representative (MSR) provides professional and efficient service to members/clients utilizing sound knowledge of Alterna products and services to fulfill their transactional needs and provide an excellent member/client experience.This role quickly develops a rapport with members/clients and proactively identifies their...
-
Member Service Representative
6 days ago
Toronto, Ontario, MSA, Canada Alterna Savings Full timeCompany: Alterna Savings & Credit Union Ltd. dba AlternaLocation: 800 Bay Street , Toronto, ON Job Type: Part timeTarget Salary Range: $ $18.47The compensation for this position is determined by a combination of skills, experience and is aligned to the market in which the job is posted. Your recruiter will provide additional details about our total rewards...
-
Member Service Representative
6 days ago
Brampton, Ontario, LTJ, Canada Alterna Savings Full timeCompany: Alterna Savings & Credit Union Ltd. dba AlternaLocation: 2909 Queen Street East, Brampton, ON Job Type: CasualTarget Salary Range: $18 - $19The compensation for this position is determined by a combination of skills, experience and is aligned to the market in which the job is posted. Your recruiter will provide additional details about our total...
Member Service Representative
2 weeks ago
At Conexus, we are focused on supporting our members with their needs of today, while also helping them pursue their goals for the future. It's more than conducting a banking transaction, it's about providing insightful content, tools, expert advice, and a full suite of products to inspire confidence in their financial decision-making. We prioritize performance excellence, and our employees champion each member's success, ultimately contributing to a thriving province.
We are curious, courageous, confident and committed. Our values ensure we consistently deliver outstanding member experiences. As employees, we are more than just individuals who come to work each day, each role is a vital part of Conexus.
We acknowledge that our Conexus offices and facilities are located on Treaty 2, 4, 5, 6, 8 and 10 lands. These are the traditional lands of the Cree, Dakota, Dene, Lakota, Nakota and Saulteaux peoples, as well as the homeland of the Métis.
The bigger picture
We're looking for a reliable and trustworthy person with a strategic mindset to join our Member Contact Centre (call centre) in Regina as a Member Service Representative. As a first point of contact for our members, you will be responsible for providing excellent member service by handling various financial inquiries and requests over the phone. Through conversations and ongoing support, you will uncover and understand member needs in order to fulfil them in a single experience.
Our Member Contact Centre is currently open 7 days a week including statutory holidays.
How you'll be spending your time
- Taking incoming calls from members, building solid relationships and becoming a trusted financial partner, who proactively uncovers and identifies member needs through meaningful conversation
- Assisting members with their everyday account related activities and providing financial services advice and solutions to meet their needs
- Helping to educate our members on the value of our products and services by providing the most up-to-date and relevant financial information available
- Growing and adapting your skills and knowledge in order to consistently perform with confidence
The way people describe you
You are a people person who develops relationships based on understanding and trust. You have a deep knowledge of financial products and are able to clearly communicate their value. You proactively step into conversations with courage and empathy. You are curious and continually explore new paths to seek opportunities for improvements and efficiencies. You are a team player who welcomes diversity and can work effectively with others. You successfully handle multiple projects at the same time while staying committed to building your knowledge and skills.
The experience you bring
- Experience working in the financial industry is considered an asset
- 2 years' experience working in a customer service role
- Experience in a call centre environment is considered an asset
Salary Range:
$50,180 - $62,720 with 7% Short Term Incentive Target
Benefits and Perks
The success of our members relies heavily on the performance and accomplishments of our employees. That's why we prioritize offering our team a variety of perks and benefits designed to support their success and well-being both at work and in their personal lives. Some of these additional benefits may include, but are not limited to:
- Preferred rates for all your banking needs helping to make life more affordable.
- Generous vacation benefits with additional paid days off giving you time to spend on what's most important to you.
- Competitive benefit package options covering off all aspects of personal wellness.
- 7% pension matching after one year of employment to support you towards retirement.
We are excited to welcome candidates who bring a blend of academic, professional and volunteer experience that sets them apart. Research shows that many applicants tend to apply only when they meet every qualification of the role. However, we encourage you to explore opportunities that closely match your skillset and experience. We truly value diverse backgrounds and varied experiences, as we are dedicated to creating inclusive and diverse workplaces. You might just be the ideal addition to our team that we've been searching for
Our recruitment process is ongoing, with no specified closing date. While we consistently review applications and may reach out to you directly should we identify an opportunity that aligns with your skills and experience, we also encourage proactive applications. If you are interested in joining Conexus in a Member Service Representative capacity now or in the future, please apply today
If you have questions about this position, please contact Toni Demorest
