Program Manager

Job Description:

On behalf of our public sector client, Affinity is looking for a Program Manager to be responsible for overseeing program governance, planning, and execution. Leads teams to ensure standards are met, manages communication plans, status reporting, and prioritization of projects. Coordinates schedules, resources, budgets, and change requests while tracking risks, actions, and decisions. Ensures smooth operational handoffs and captures lessons learned for continuous improvement.

Responsibilities:

Program Charter

• Defines the purpose of the program
• Explains governance structure
• Outlines successful implementation approach

Leadership

• Provides mentoring to ensure standards are followed
• Ensures consistency of information across projects
• Builds a capable team to meet demand

Statement of Work

• Specifies resources required for the project
• Aligns with established standards

Communication Plan(s)

• Defines roles and responsibilities of participants
• Covers review, approval, and dissemination of information
• Applies to key processes, events, and documents

Status Reports

• Prepared according to the Communication Plan

Priority of Products and Projects

• Identifies important products and projects
• Works with stakeholders to establish priorities based on requirements

Activities, Schedule & Resources

• Provides program plan, timeline, or schedule
• Guides execution and control
• Reflects resource assignments, costs, and scope

Change Requests

• Documents changes to scope, schedule, or costs

Risk, Action, Issues and Decision (RAID) Tracking Log

• Registers risks, actions, issues, and decisions
• Includes probability, impact, counter-measures, and ownership

Financial Budget Plan

• Details expenses for program, products, and projects

Lessons Learned

• Identifies successful processes and actions
• Highlights problematic issues and improvement needs
• Proposes measures for future improvement

Operational Hand Off Documentation

• Provides transition documentation

Qualifications:

• A minimum of seven (7) years of experience directly related to IT program management in a development environment;

• A minimum of seven (7) years of experience managing digital government and/or citizen-facing digital service delivery within government organizations;

• Demonstrated experience managing digital Identity delivery within government organizations;

• Experience managing multiple projects from multiple departments, simultaneously;

• Experience with change management and communications at a government enterprise-level;

• Demonstrated ability to work in a dynamic environment, establish priorities, and meet tight deadlines; and

• Excellent verbal and written communication and presentation skills and the ability to engage and influence a diverse range of individuals and groups including, executives, clinicians, technical teams, managers, and subject matter experts.

Experience in the following is considered an asset:

Extensive experience in a leadership role overseeing the implementation, customization and configuration digital government platforms/portals; and

Executive-level communication, including with CEOs, Deputy Ministers and elected officials.

Experience working with the Province on an IT initiative(s);

Affinity Earn:

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About Affinity:

Affinity Group is a technology and business consulting and services company. We believe in creating long term relationships between clients and consultants that foster a mutually beneficial partnership. Affinity is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment is decided on the basis of qualifications, merit and business need.

For more information on Affinity, please visit www.affinity-

Job Number: 12984