Corporate Hosting and Tourism Coordinator

About the Calgary Stampede

The Calgary Stampede is a not-for-profit community organization that preserves and promotes our western heritage, culture and community spirit with a vision to create a world-class, year-round gathering place for the community. Exemplifying the theme, We're Greatest Together, the Stampede is one of the most respected volunteer-based organizations in the world governed by a Board of Directors with over 2,500 passionate volunteers and 1,200 year-round employees. 

As an organization that exists for the benefit of the community, inclusion and equity are woven into our core values of western hospitality, pride of place, integrity and commitment to the community. The world-class, year-round gathering place we have built for the community also welcomes visitors from around the world and those who are new to the local community. We know that blending diverse cultures with our long-standing traditions makes community spirit thrive.

Position Summary

The Corporate Hosting and Tourism Coordinator would be responsible for providing primary support to the Corporate Sales team with a focus on sales tracking and reporting, ticket system support, package fulfillment and associated accounting functions. This role would also offer secondary support to the Tourism initiates during the 10 days of Stampede.

This position reports to the Sales & Marketing Operations Manager and involves liaising with existing and potential clients of the Calgary Stampede, building sales and marketing material, and managing and prioritizing communications for both internal and external use, which support strategic goals and objectives.

The position is a term position – from April through to end of July.

Responsibilities

Responsibilities of this role include, but are not limited to:

• Working closely with Corporate Sales managing inventory of tickets and packages and support reconciliation and fulfillment and ticket resolution
• Track Package Fulfillment, for delivery in advance or on day of event.
• Perform administrative duties including client database edits, shipping packages, scheduling meetings, and package fulfillment.
• Manage the drink voucher controls for vouchers needed in all Corporate Hosting packages, from ordering, tracking, shipping and balancing.
• Support production of sales and marketing materials including sales collateral, promotional items and digital assets.
• Support in the development of reports and presentations as required.
• Support the Tourism Specialist with 10-Day FAM preparation, including fulfilling packages, processing ticket requests, troubleshooting ticket requests in real-time during the festival, assisting in hosting guests when required, guiding guests to scheduled events and tours as needed, and providing administrative support.
• Work closely with venue onsite team during the 10 days ensuring they have the group information for all venues.
• Other duties as required.

Qualifications

The ideal candidate will be proactive, optimistic and have worked in a dynamic environment where they have experience delivering on multiple priorities and will hold the following qualifications:

• Relevant experience in marketing, sales administration, and/or partnership marketing, ideally within tourism, hospitality, or events.
• Ability to engage professionally with industry partners, tour operators, DMOs, media, and international visitors to support year-round tourism objectives.
• Ability to build and maintain professional relationships both internally and externally.
• Exceptional communication, comfortable with public speaking, customer service and time management skills with the ability to prioritize and keen attention to detail.
• Demonstrate resilience and adapt to evolving plans and strategies; you have the ability to find solutions along with the internal team and know when to escalate for resolution.
• Highly coachable
• Thrive in a fast-paced environment where every day is different; you are committed and excited by the festival industry where certain times of the year require greater commitment to work.
• Advanced knowledge of MS Office Suite (Word, Excel, PowerPoint and Outlook) and database applications.
• Experience using Momentus and CRM databases is an asset.

Benefits

The Calgary Stampede offers a unique and exciting work environment and the opportunity for advancement and employee training.

 To Apply

To apply, please submit your resume.

All applicants are thanked in advance and only those selected for interviews will be contacted.