Customer Service Representative

1 week ago

Markham, Ontario, Canada St. Regis Group Full time

Customer Service Representative

Founded in 1999, the St Regis Group has grown steadily to become the premier supplier for awards, recognition, and promotional products. First focusing on awards and recognition, the St Regis Group now boasts 13 companies with over 50,000 products ranging from wall plaques to wine bottles and everything in between.

Why work at St Regis Group?

  • St Regis Group is the leading supplier for awards and recognition in the industry. We get to help amazing customers recognize their amazing employees.

  • We value your feedback and do our best to incorporate your great ideas into our day-to-day operations.

  • We support professional development and back this statement up with interactive training, and development opportunities

  • You want to be part of a fun, fast paced, collaborative team.

  • Competitive compensation and benefits package (based on education and experience).

If you are a passionate person that is looking for a Customer Service role in an established growth-minded company, then this might be the right opportunity for you.

Summary of position:

A Customer Service Representative, or CSR, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best Customer Service Representatives are genuinely excited to help customers. They're patient, empathetic, and passionately communicative.

Responsibilities Include:

  • Receiving and placing customer service telephone calls. Being a professional and showing empathy and understanding in all interactions with clients

  • Learning the St Regis software and becoming an expert in all things St Regis

  • Demonstrating strong organizational and follow-up skills

  • Maintaining solid customer relationships by handling questions and concerns with speed and efficiency.

  • * Escalating/relaying issues in a timely manner and providing feedback to the team
  • Helping with updating client facing informational documentation on as needed basis

*

  • Providing ideas/feedback to improve departmental processes on an ongoing basis

  • Being a team player and assisting your fellow colleagues as required.

  • Mentoring new employees as you gather more experience/expertise

  • Demonstrating strong communication and analytical skills with meticulous written skills and strong verbal communications.

Required Skills and Knowledge:

  • Spoken English (fluent), Written English (professional level)

Qualifications:

  • Must have appropriate transit to attend the directing branch office.

  • Must be legally entitled to work in Canada.

Job Type: Full-time, Permanent, Monday to Friday, annual salary -measured on experience, Benefits after 90-day probationary period

Location – Markham, Ontario

# of Hires: 5

Job Types: Full-time, Permanent

Benefits:

  • Casual dress
  • Dental care
  • Extended health care
  • Life insurance
  • On-site parking
  • Paid time off
  • Vision care

Work Location: In person

  • Customer Service Representative

    6 days ago

    Markham, Ontario, Canada Logistic Specialty Freight Full time

    As a Customer Service Representative, you are responsible to provide outstanding service to our client's customers by; scheduling deliveries, handling general inquires, addressing concerns/issues, listening to complaints, troubleshooting problems, and communicating necessary information to our delivery crews.A typical day would include:Contacting customers...

  • Customer service representative

    1 day ago

    Markham, Ontario, Canada Chat Insurance Full time

    Job SummaryMandarin/Cantonese Customer service representative - Personal and commercial line InsuranceCHAT InsuranceFull-timeHybrid | Markham, ON, CanadaThe OpportunityBuild and grow your P & C insurance career with us Here at CHAT Insurances, We committed to the growth and development of our brokers and employees. CHAT is one of the best Large P & C...

  • Customer Service Representative

    1 week ago

    Markham, Ontario, Canada BMO Full time $34,750 - $47,250

    Application Deadline:11/29/2025Address:9660 Markham Road Job Family Group:Retail Banking Sales & ServiceDelivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and through...

  • Customer Service Representative

    7 days ago

    Markham, Ontario, Canada Bank of Montreal Full time $34,750 - $47,250

    Application Deadline:11/29/2025Address: Hwy 7 E Job Family Group:Retail Banking Sales & ServiceDelivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and through various...

  • Customer Services Representative

    4 days ago

    Markham, Ontario, Canada BMO Full time $34,750 - $47,250

    Application Deadline:12/09/2025Address:710 Markland Street Job Family Group:Retail Banking Sales & ServiceDelivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and through...

  • Customer Service Representative

    1 week ago

    Markham, Ontario, Canada Heilind Electronics Full time

    Job SummaryThe major objective for this position is to provide essential elements of support for the Inside Sales Staff and Branch Management Team, while learning the key areas of our business in hopes of positioning yourself for future growth within the organization. This is the first step to an amazing career in sales with our organization. The Customer...

  • Bilingual Customer Service Representative

    7 days ago

    Markham, Ontario, Canada Johnson & Johnson Innovative Medicine Full time

    At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to...

  • Bilingual Customer Service Representative

    7 days ago

    Markham, Ontario, Canada Johnson & Johnson MedTech Full time

    At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to...

  • Bilingual Customer Service Representative

    2 weeks ago

    Markham, Ontario, Canada Johnson & Johnson MedTech Full time

    At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to...

  • Overnight Customer Service Representative

    2 weeks ago

    Markham, Ontario, Canada GoodLife Fitness Full time

    OVERNIGHT CUSTOMER SERVICE REPRESENTATIVE (MOTIVATOR)Who is a Customer Service Representative (Motivator)?The Motivator role is critical to the success of our GoodLife Fitness Clubs. A Motivator is typically thefirstAssociate a Member or Potential Member interacts with upon arrival to the Club. The Motivator is responsible for creating a welcoming, clean and...