Strategic Simulation Lead

Metrolinx is connecting communities across the Greater Golden Horseshoe. Metrolinx operates GO Transit and UP Express, as well as the PRESTO fare payment system. We are also building new and improved rapid transit, including GO Expansion, Light Rail Transit routes, and major expansions to Toronto's subway system, to get people where they need to go, better, faster and easier. Metrolinx is an agency of the Government of Ontario.

At Metrolinx, equity, diversity and inclusion are essential to living our values of serving with passion, thinking forward and playing as a team.

Strategic Simulation Lead position manages the demand and delivery of strategic train simulation programs and projects across our Strategic Service Design division in conjunction with our External Consultants.

Functional/Technical

Develops, plans and manages strategic simulation plans, leveraging applications such as Open Track. ensuring alignment with the business unit and organization strategy by:

• Facilitating the definition of simulations, goals, tasks and resource requirements.
• Guiding, managing and supporting the delivery of projects and programs to ensure quality, and on-schedule. 
• Defining and supporting strategic simulation and time tabling in accordance with the needs from prospect development through project planning, execution and closeout.
• Supervising the planning and monitoring of activities conducted by cross-functional teams, while maintaining overall control of risks and committed deliverables .
• Overseeing and monitoring programs within the portfolio to ensure business requirements are met and that business value is realized.
• Contributes to the identification, assessment, mitigation and communication of service design risks.
• Facilitates escalations on assigned simulations and models between stakeholders.
• Develops and delivers reports and presentations defining plans, problems and resolutions to appropriate levels of management.

Customer/Stakeholder 

• Collaborates with and provides expertise to stakeholderson programs and related projects. 
• Consults regularly with stakeholders to determine their needs and develop plans for improved service delivery.   
• Works interactively with stakeholders to manage and meet expectations and develops positive relationships to support the overall growth and success of strategic train service planning.

Operational Excellence

• Recognizes and validates existing and potential systems opportunities to provide advice and guidance as required.
• Serves as a problem manager, to proactively manage business issues, identify risks and minimize future impact.
• Maintains current knowledge of industry trends in the business and technology.

Financial Stewardship

• Minimizes costs and seeks methods to increase service delivery effectiveness and improve end-user productivity and training.

Education:     

• Completion of a university degree, preferably in an information technology, transportation planning, engineering or a related discipline, or an equivalent combination of education, training and experience.

Experience:

• Demonstrated years of experience in rail operations analysis, rail network planning and rail network simulation. 
• Experience using OpenTrack or similar heavy rail service simulation software is an asset.

Technical Competencies: 

• Ability to understand and communicate complex business requirements to stakeholders.
• Able to apply experience and knowledge to various business issues.
• Ability to manage key stakeholder interests, while at the same time managing conflicting priorities and business interests with demonstrated leadership qualities, including conflict and issue resolution 
• Problem-solving and decision-making skills plus the ability to think laterally while offering creative solutions 
• Highly effective negotiation and relationship management skills to coordinate programs and projects across various business client groups.

Don't Meet Every Requirement? 

If you're excited about working with Metrolinx but your past experience doesn't quite align with every qualification of this posting, we encourage you to apply. You just might be the right candidate for this or other roles. We are always looking for great talent to join our team.

We invite all interested individuals to apply and encourage applications from members of equity-deserving communities, including those who identify as Indigenous, Black, racialized, women, people with disabilities, and people with diverse gender identities, expressions and sexual orientations.

Accommodation:

We value the unique skills and experiences each person brings to Metrolinx and are committed to creating and maintaining an inclusive and accessible environment. We are committed to the requirements of the Accessibility for Ontarians with Disabilities Act so if you require accommodation during the hiring process, please let our Recruitment team know by contacting us at: or email 

Application Process:

All applicants must be legally entitled to work in Canada. Metrolinx will be using email to communicate with you for all job competitions. It is your responsibility to include an updated email address that is checked daily and accepts emails from unknown users. As we send time-sensitive correspondence, we recommend that you check your email regularly. If no response is received, we will assume you are no longer interested in pursuing the opportunity. Please be advised that a Criminal Record Check may be required of the successful candidate. 

Should it be determined that any background information provided is misleading, inaccurate or incorrect, Metrolinx reserves the right to discontinue with the consideration of your application.

We thank all applicants for their interest, however, only those selected for further consideration will be contacted.

WE ARE AN EQUITABLE AND INCLUSIVE EMPLOYER.

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