ERP Analyst

Make a difference in a growing, innovative mental health organization and centre of excellence in people-centered care. Work with supportive colleagues who are passionate about improving lives and champions for quality and continuous learning.

As an ERP Analyst, you will be an integral part of a collaborative team focused on delivering seamless services and programs to our clients and customers. If you are looking for a company that is constantly moving forward in pursuit of successful outcomes, get ready to love it here

This role is a 12‑month contract, offering a meaningful opportunity to contribute to impactful work.

What you'll be doing:

• Liaise between internal stakeholders and implementation partners, gathering requirements, validating system design and ensuring alignment with business needs
• Lead the design, configuration and integration of ERP solutions to streamline business processes, such as financials and procurement
• Collaborate with departments and third-party vendors to assess ERP requirements, ensure seamless integrations and support system adoption
• Develop technical requirements, test cases and manage User Acceptance Testing (UAT) to ensure successful go-live and system performance
• Analyze system performance, troubleshoot issues and manage system updates and upgrades in collaboration with IT and vendors
• Maintain documentation of system configurations, changes and operational procedures and support user training and onboarding
• Provide day-to-day support for ERP users, manage security and permissions and track and report on project progress, risks and changes
• Stay informed on ERP technology trends, offer recommendations for system improvements and manage escalations to ensure timely resolution of issues

What we're looking for:

• Bachelor's Degree in Computer Science and/or Financial/Business Administration
• Certifications related to Dynamics 365 would be an asset
• Proficiency in configuring ERP systems, particularly Dynamics 365 and experience with systems like UKG Pro/Dimensions
• Strong knowledge of reporting and data visualization tools such as Power BI and IBM Cognos
• Familiarity with Dynamics 365 CRM, DevOps, Power Automate, SQL Server, Power BI, Visio and Jira
• Advanced proficiency in Microsoft Office applications (e.g., Excel Pivot Tables, VLOOKUP)
• Experience with data migration and data validation to support system implementations
• Knowledge of API integrations and automation tools for enhanced workflow efficiency
• Understanding of project management principles and familiarity with testing processes, including UAT and QA
• Strong customer service skills with the ability to explain technical concepts to non-technical stakeholders
• Self-starter with adaptability and a proactive approach to delivering solutions
• Ability to translate business needs from stakeholders into actionable technical requirements
• Excellent organizational, interpersonal, and communication skills

Why work with us

Homewood Health is Canada's largest and leading service provider for medically focused, evidence-based treatment of mental health and addiction disorders. Our organizational culture values service excellence, integrity, collaboration and innovation. Our people make a difference

As an equal opportunity employer, Homewood Health is committed to employment accessibility, diversity, equity and inclusion. For this reason, we encourage applications from members of equity-seeking groups including women, racialized and indigenous communities, persons with disabilities, and persons of all sexual orientations and gender identities/expressions.

Join us at Homewood Health and be part of a diverse team helping Canadians live healthier, more productive and fulfilling lives