Junior Support Analyst

3 days ago

Toronto, Ontario, Canada Legislative Assembly of Ontario Assemblée législative de l'Ontario Full time

Full Time Contract, January to April 2026
Are you ready to embark on an extraordinary journey to shape the future of Ontario's Legislative Assembly, with innovation and excellence in parliamentary operations? At the Office of the Assembly, we're not just supporting Parliament; we're a dynamic team dedicated to driving change and making an impact every day.

At the heart of our mission is to provide non-partisan administrative and procedural services to all MPPs, along with operational support for the daily activities of the Legislative Assembly of Ontario. Our success is intricately tied to the strength and diversity of our staff, as we champion our core values: integrity, inclusiveness, collaboration, and excellence.

Looking for a rewarding career where you can share your expertise in a Student Junior Support Analyst capacity? Seize this opportunity to embody our organizational values within our Technology Services Branch. As a valued member of our team, reporting directly to the Manager, Service Desk you will collaborate closely with a dynamic group of IT professionals.

This is a backfill position.

What You'll Do
You'll act with integrity to:

  • Work collaboratively with internal clients
  • Exercise judgement, tact and discretion while providing services in a sensitive political work environment

You'll support our collaboration as you:

  • Have a strong ability to work collaboratively in a team environment
  • Are a quick learner of IT technical concepts and willing to assimilate new information effectively
  • Have good interpersonal and communication skills

How You Qualify
You demonstrate excellence through your:

  • Experience as a post-secondary student, must be currently enrolled full time in an accredited post-secondary program for the winter/spring term 2025
  • Keen desire to learn and apply Windows 11, Office 365 and IT Cloud Technologies
  • Knowledge of HW and SW as it applies to a modern workplace
  • Review, update requests and incident tickets
  • Awareness of software and hardware image deployment tools
  • Assist with asset inventory processes such as move, track, record and disposal
  • Good in-person and telephone client support skills
  • Good grasp of TCP/IP Networking, VOIP, WiFi concepts and VPN Technologies
  • Awareness of the importance of Antivirus and Malware in keeping the workplace safe
  • Technical troubleshooting skills for Desktops, Laptops, Printers and Mobile Devices

Here's what awaits you:

  • A dynamic, unique work environment
  • A team of dedicated professionals
  • Access to an employee and family assistance program
  • Some physical work may be involved

If you're ambitious, passionate, and ready to make your mark, seize the opportunity by selecting "Apply Now" at the bottom of the page.

Join us in shaping the future of Ontario's Legislative Assembly. Your journey starts here

The Legislative Assembly of Ontario is proud to be an equal opportunity employer who champions diversity and inclusion. We foster an environment where unique perspectives are valued, ensuring that everyone has the opportunity to make a meaningful impact. If you need accommodations during the application process, please don't hesitate to reach out to us at .

While we appreciate your interest in obtaining employment with the Legislative Assembly of Ontario, only those selected for an interview will be contacted.

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