Loyalty Portfolio

Come make your difference in communities across Canada, where authenticity, trust and making connections is valued – as we shape the future of Canadian retail, together. Our unique position as one of the country's largest employers, coupled with our commitment to positively impact the lives of all Canadians, provides our colleagues a range of opportunities and experiences to help Canadians Live Life Well.

At Loblaw Companies Limited, we succeed through collaboration and commitment and set a high bar for ourselves and those around us. Whether you are just starting your career, re-entering the workforce, or looking for a new job, this is where you belong.

Term Length: 8 months

Term Start: January 7, 2026

Term End: August 21, 2026

As of October 15, 2024 Loblaw has adopted the following Hybrid working model (a combination of working between the office and remotely). Colleagues will continue working remotely up to 1 day a week, while spending the other 4 days in the office (to be determined by each business unit).

What You'll Do:

At Loblaw, we know that our customers expect the best from us. Whether that means building the best, most innovative online shopping experience, or designing a loyalty program that will impact the lives of people across the country, we're up for the challenge. This an incredible opportunity to make an impact on PC Optimum – one of the largest loyalty programs and most trusted and influential brands in Canada.

As a co-op student on the Loyalty Portfolio Management team, you will be key in supporting the integration of PC Optimum within the various lines of businesses and retail banners. This role helps to drive the PC Optimum experience through managing the end-to-end process of personalized receipt messaging and supporting cross-functional campaigns. This role collaborates with a multi stakeholder group to deliver integrated go to market strategies that drive the key objectives and targets for the loyalty program.

What you'll do:

• Work collectively across the Loblaw organization and build partnerships with various teams including: digital, divisions, marketing, operations, finance, legal and IT teams to ensure alignment on strategic loyalty priorities and initiatives.
• Develop new use cases and collaborate with stakeholders to enhance receipt messaging by identifying and delivering the most relevant offers.
• Create eye-catching offer copy to amplify offers through receipt messaging
• Lead the end-to-end process of offer creation and targeting, aligning promotions with customer insights and business goals.
• Support enterprise campaigns such as Moredays and the Holiday Insider Report including planning, coordination, analytics, project management, and execution
• Support post campaign analytics by working with key stakeholders to develop cross-functional post-reports to measure success, identify key learnings and meaningful data insights to optimize campaigns
• Support the operations of other enterprise initiatives and go to market strategies

We are looking for individuals who are:

• Passionate about loyalty and the retail industry
• Enthusiastic personality with ability to multitask
• Organized and able to move quickly within a fast-paced environment
• Exceptional interpersonal skills with strong communications skills
• Resourceful, self-starter and proactive
• Collaborative team player with strong communication skills
• Resourceful, self-starter and proactive
• Analytical in nature
• Demonstrated proficiency with Word, Excel and PowerPoint
• Experience with SQL considered an asset

How You'll Succeed:

At Loblaw, we seek great people to continually strengthen our culture. We believe great people model our values, are authentic, build trust and make connections. We're able to keep innovating because our colleagues are passionate about their work and excited about the future of Loyalty.

You will get to work with some of the best strategic minds and will have the support of world class retailers to craft a program our customers will love

Our commitment to Sustainability and Social Impact is an essential part of the way we do business, and we focus our attention on areas where we can have the greatest impact. Our approach to sustainability and social impact is based on three pillars – Environment, Sourcing and Community – and we are constantly looking for ways to demonstrate leadership in these important areas. Our CORE Values – Care, Ownership, Respect and Excellence – guide all our decision-making and come to life through our Blue Culture. We offer our colleagues progressive careers, comprehensive training, flexibility, and other competitive benefits – these are some of the many reasons why we are one of Canada's Top Employers, Canada's Best Diversity Employers, Canada's Greenest Employers & Canada's Top Employers for Young People.

If you are unsure whether your experience matches every requirement above, we encourage you to apply anyway. We are looking for varied perspectives which include diverse experiences that we can add to our team.

We have a long-standing focus on diversity, equity and inclusion because we know it will make our company a better place to work and shop. We are committed to creating accessible environments for our colleagues, candidates and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.

Please Note:

Candidates who are 18 years or older are required to complete a criminal background check. Details will be provided through the application process.