Senior Corporate Travel Counsellor_TX Sub Function

8 hours ago


Whitehorse, Yukon, Canada CWT Full time $60,000 - $120,000 per year

Minimum High School diploma or equivalent 3-5 years experience in the travel industry in a similar position or in a customer service center requiredSuperior written and verbal communication skills (in person and on phone)Proficient in Sabre GDSVery customer focused and service orientedProven ability to create travel arrangements including air, hotel and ground transportation (including transactions that are multi-segment/multi-destination)Ability to handle multi-cultural clienteleDiplomatic problem solver and results-drivenAdaptable and motivated to learnProficiency in technology to research options and to complete process requirementsKnowledge of the Microsoft Excel, Avaya phone system and Power Express a plusPreferred understanding of international travel as well as requirements (e.g. visas, passports and immunization requirements) as to comfortably advise clients of those requirementsAbility to work nights and weekendsMust be TICO certified

You delight the traveler/travel arranger

  • Listen and lead the conversation to solve problems in a timely manner with all types of customers in all circumstances
  • Create domestic and international travel arrangements for clients to include air, hotel, and ground transportation.
  • Build credibility and loyalty to CWT by ensuring consistency of service delivery (even if the person is unknown) around the globe in a way that compliments the unique travel policy of each client with interaction to make each traveler feel special
  • Be a trusted advisor by offering informed and insightful recommendations which provide the very best traveler experience in each situation

You build CWT's commercial value

  • Sell products that are of commercial value to CWT and contribute to CWT's profitability
  • Operates with discretion for clients and the travel arrangers
  • Follow company procedures, guidelines and standards
  • Remain current on value we provide to each customer
  • Maintains a favorable working relationship with all other company employees to foster and promote a cooperative and harmonious working climate
  • Adapt and change as requirements of the business change
  • Embrace new technology and ways of working that promote flexibility to adjust quickly to shifting needs of the business
  • You represent and strengthen the CWT brand in how you work on a day-to-day basis


  • Whitehorse, Yukon, Canada CWT Full time $60,000 - $90,000 per year

    You delight the traveler/travel arrangerListen and lead the conversation to solve problems in a timely manner with all types of customers in all circumstancesCreate domestic and international travel arrangements for clients to include air, hotel, and ground transportation.Build credibility and loyalty to CWT by ensuring consistency of service delivery (even...


  • Whitehorse, Yukon, Canada True Environmental Full time $45,000 - $75,000 per year

    Ensero Solutions is an environmental consulting and remediation business with specific expertise in environmental assessments, active/passive water treatment, microbiological testing, and turnkey remediation services for the mining industry and broader industrial sectors. At Ensero, we get the opportunity to make a positive impact on the environment and...


  • Whitehorse, Yukon, Canada Air North Full time $50,000 - $70,000 per year

    Wage: $23Hours of Work: Permanent Full-Time hours per week)Closing Date: Until FilledLocation: Whitehorse, YukonAir North, Yukon's Airline has always taken pride in providing the most authentic Yukon hospitality experience to all its customers. In 2020 Air North, Yukon's Airline was named the best airline in Canada on Trip Advisor. This is a testament to...


  • Whitehorse, Yukon, Canada Air North Full time $60,000 - $120,000 per year

    Hours of Work: Permanent Full-TimeClosing Date: Until FilledLocation: Whitehorse, YukonAir North, Yukon's Airline has always taken pride in providing the most authentic Yukon hospitality experience to all its customers. In 2020 Air North, Yukon's Airline was named the best airline in Canada on Trip Advisor. This is a testament to the dedication and hard...


  • Whitehorse, Yukon, Canada Associated Engineering Full time $90,000 - $120,000 per year

    Job DescriptionThe opportunityAssociated Engineering, a proudly Canadian, Employee-owned Company is seeking an experienced and dedicated Senior Project Manager to join our team in our busy and growing Whitehorse office.This is a great opportunity to develop the skills needed to advance your career as an Senior Project manager/Leader. If you enjoy business...


  • Whitehorse, Yukon, Canada Government of Yukon Full time

    Job Summary And RequirementsThis is a permanent, full-time position, working 75 hours bi-weekly.At Energy, Mines and Resources, we are committed to a healthy and sustainable resource sector, working in partnership with Yukoners. We embrace a work environment that encourages problem solving, creativity, teamwork, risk management and personal effort to achieve...


  • Whitehorse, Yukon, Canada ERM Full time $60,000 - $120,000 per year

    ERM is seeking a motivated Consulting Senior Associate, Social Performance – Northern Regimes based in Whitehorse for a Casual status role to contribute to successful consulting engagements, support marketing and business management, and actively contribute to the internal growth and development of our team, our systems, and our culture. Collaborating...


  • Whitehorse, Yukon, Canada Government of Yukon Full time $90,000 - $120,000 per year

    Job Summary And RequirementsThis is a full-time, permanent position working 75 hours bi-weekly.Yukon government's vision is an engaged and diverse public service that embraces innovation to deliver positive outcomes for Yukoners.Who We Are…The Yukon Liquor Corporation strives for service excellence that supports a healthy, vibrant and prosperous Yukon. Our...

  • IT Support Technician

    9 hours ago


    Whitehorse, Yukon, Canada Government of Yukon Full time $40,000 - $70,000 per year

    Job Summary And RequirementsThis posting is to fill 1 full timepermanent position. An eligibility list may be established to fill a term position.Who We AreAs the Yukon government's most diverse department, Community Services has a place for you. Under the Community Services umbrella, there are 18 unique branches where you can apply your skillset. All...


  • Whitehorse, Yukon, Canada Yukon Energy Corporation Full time $40 - $48

    The Opportunity: IT Help Desk TechnicianPermanent, Full-Time unit position, based out of Whitehorse, Yukon. Compensation: Level 7: $40.32/hr-$48.14/hr PLUS Northern Allowance.Are you the go-to tech problem solver in your world? Do you get a rush from troubleshooting issues, helping people, and making technology actually work the way it should? Yukon Energy...