Medical Office Front Desk Receptionist

7 days ago

Kitchener, Ontario, Canada Block Line Medical Clinic Full time $32,000 - $40,000 per year

Languages

English

Education

Health administration diploma, medical terminology course, or equivalent experience preferred

Experience

  • At least 6 months to one year of receptionist/customer service work experience
  • Experience working in healthcare settings preferred, with the proven ability to provide exceptional customer service and deal with highly confidential and sensitive information

Key Accountabilities

Exceptional Direct Client Care and Customer Service

  • Greet people and direct them to contacts or service areas
  • Booking, cancelling, re-scheduling of appointments face to face with patients
  • Obtain and process information required to provide superior client care and customer service (in person, on the phone and via email)
  • Answer telephone and rely telephone calls and messages

Administrative Support to Physicians

  • Receive and issue payments
  • Maintain work records and logs
  • Other clerical duties assigned

Collaboration within the Clinic

  • Work closely as a team with other receptionists and staff
  • Work as a liaison between patients and physicians

Business Equipment and Computer Applications

Electronic scheduler, PS Suite (training will be provided), social media applications

Work Conditions and Physical Capabilities

Attention to detail; Fast-paced environment; Work under pressure; Sitting; Tight deadlines

Personal Suitability

Effective interpersonal skills; Excellent oral communication; Excellent written communication; Reliability; Organized; Flexibility; Team player.

Job Types: Part-time, Permanent

Pay: From $19.00 per hour

Benefits:

  • On-site parking
  • Paid time off

Work Location: In person

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