Missing Client Information Coordinator
3 days ago
Temporary Full Time
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*This is a temporary full-time role for 1 year*
We are looking for a Missing Information Client Coordinator.
The Missing Information Client Coordinator will provide support to the Canada Operations organization by sorting, counting, and tracking returned mail. The incumbent must be detail oriented, organized, adaptable, and focused while being able to work independently and exercise discretion while managing confidential information.
Accountabilities:
Handle returned mail for all Canada Operations including Wealth, Insurance, and QuadrusProcess and prep the returned mail independently for all lines of business using different applications and mainframes as requiredReview client and household policies across multiple systemsAdd hold mail indicators using applicable mainframes as requiredRe-route mail/documents received to appropriate areas within the companyProvide back-up support to other positions on the team as requiredSupport other administrative duties and/or project work as requiredKnowledge of systems such as Unitrax, Ingenium, Investment Centre, Co-Pilot and OnBase used within Wealth and Insurance would be an assetQualifications and Competencies:
Excellent analytical skills and high attention to detailSelf-starter with the ability to work independently, as well as part of a teamExcellent interpersonal and communication skills, both written and verbalDemonstrated strong organizational capabilities with the ability to handle multiple priorities and fluctuating workloads Demonstrated customer service mindsetAbility to build and manage trusting relationships with all business partnersDemonstrated business professionalism adhering to Canada Life corporate guidelines for Privacy and Code of Conduct while handling sensitive client informationMicrosoft Office Skills (Excel, Word)We offer a challenging, team-oriented work environment, competitive income and benefits, and opportunities for professional and personal development and growth.
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The base salary for this position is between $36,900minimum - $49,800 maximum annually. This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc). If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.
Career opportunities will be open a minimum of 5 business days from the date of posting, closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis.
Be your best at Canada Life- Apply today
Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.
You can be your best here. You're part of a diverse and inclusive workplace where your career and well-being are championed. You'll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.
Together, as part of a great team, you'll deliver on our shared purpose to improve the well-being of Canadians. It's our driving force. Become part of a strong and successful company that's trusted by millions of Canadians to do the right thing.
Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we're one of Canada's leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.
We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.
It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Canada Life policies. To request a reasonable accommodation in the application process, contact
Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.
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