Climbing Wall Instructor/Monitor

2 weeks ago

Calgary Alberta THV Canada Westside Recreation Centre Full time

Westside Recreation Centre is a world-class facility based on a lifestyle and wellness concept. Since 2000, we have been providing families with high quality and accessible recreation facilities, programs and services.  

The Climbing Wall Instructor/Monitor position has the responsibility to provide quality leadership for a variety of climbing wall programs at Westside. Primary responsibilities include program instruction and belaying during open time. Other duties can include: volunteer supervision, program planning and administration, promotions, and risk management implementation.

Position Description

· Supervise and oversee program and drop-in participants in the climbing wall

· Provide supervision for uncertified instructors and volunteers

· Provide new guests and members with Climbing Wall Orientation

· Provide belay tests to those participants with previous climbing experience

· Provide excellent customer service and climbing wall information to our customers

· Belay during open climbing hours

· Belay during birthday parties and rentals

· Instruct climbing wall programs for children, youth and adults

· Ensure the safety of all participants

· Assist with route setting

ADMINISTRATIVE:

· Take daily attendance of program participants

· Lesson plan based on course requirements

· Attend any staff meetings/additional training

· Maintain written record/reports as necessary

· Answer any public inquires and/or complaints

· Administrative duties as required

RISK MANAGEMENT:

· Complete Incident Report Forms as required

· Assist in weekly safety and inventory checks

· Ensure waiver forms have been signed by a  parent or legal guardian

· Follow all general facility rules related to general behavior, demeanor, use and care of facility areas, criminal activity

· Maintain equipment

PHYSICAL/PSYCHOLOGICAL DEMANDS:

· Ability to work in a fast-paced noisy environment

· Ability to work inside as well as outside when required

· Ability to lift 20-25 lbs on a daily basis

· Must be able to belay for long periods of time

SKILLS REQUIRED

· Ability to work in a team environment

· Ability to work independently

· Ability to lead small groups

· Good customer service skills

· Good communication and problem-solving skills

· Good planning and organizational skills

QUALIFICATIONS

· Current CSA Standard Z Intermediate First Aid

· Must be of 18 years of age or older

· Minimum 6 months indoor or outdoor climbing experience

· High 5 is considered an asset

· Have CGI (Climbing Gym Instructor) Level 1 ACMG certification, or active CWI (Climbing Wall Instructor) Levels 1&2 CWA certification or actively working towards getting certified

WORK TERM:

· Part-time, evening and weekend shifts available

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