Service Administator
10 hours ago
Lexus of Oakville is seeking a highly organized and customer-focused Service Administrator to support our busy Service Department. This front-line role is essential to delivering an exceptional guest experience and supporting our Service Advisors during peak periods.
Key Responsibilities- Greet guests and confirm the purpose of their visit
- Process simple service write-ups (1,600 km, 8,000 km, LCPO oil changes)
- Perform vehicle walk-arounds for Advisors during overflow periods
- Arrange shuttles, Uber, and rental vehicles; issue rental POs
- Provide guest updates every two hours via Kimoby or phone
- Assist guests with basic Bluetooth/connectivity concerns in the drive-thru
- Prepare invoices, close repair orders, and process payments
- Support Service Advisors and management with administrative duties as required
- Exceptionally organized with strong attention to detail
- Excellent customer service and communication skills
- Ability to multitask in a fast-paced environment
- Professional and team-oriented
- Dealership or automotive service experience is an asset
- Status: Permanent, Full-Time
Schedule:
Monday–Friday: 7:30 a.m. – 5:30 p.m.
- Saturday: 8:00 a.m. – 4:00 p.m.
- Weekday off provided when working a Saturday
- Compensation: $55,000 – $65,000 (based on experience)
At Lexus of Oakville, we take pride in delivering an exceptional guest experience while fostering a supportive, professional, and collaborative workplace. This is an excellent opportunity to grow your career within a respected luxury automotive brand.
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