Human Resources Specialist

1 week ago

Banff, Alberta, Canada Banff Hospitality Collective Full time

Banff Hospitality Collective — or as we like to call it, BHC — is a multi-concept restaurant and entertainment group with 15 venues (and counting), all located in beautiful downtown Banff. Each of our venues is unique but shares three things in common:

  1. A prime location in Banff's lively downtown core
  2. Amazing food and beverage
  3. A wicked atmosphere powered by even cooler people

Want to know more? Check us out at

About the Role

Reporting to the Chief of People Operations, BHC's Human Resources Specialists play a key role in driving BHC's people-first culture, supporting our growing collective of 15+ venues and 1000+ team members.

This role is responsible for coordinating and executing a variety of people programs, talent management, and compliance initiatives, ensuring BHC remains a great place to work and grow.

You'll be part of an energetic and collaborative People Operations team focused on delivering exceptional support to our venue teams. If you're people-minded, detail-oriented, and love a fast-paced, hospitality-driven environment, you'll fit right in.

We Love Perks This Position Includes:

  • Competitive base salary
  • Monthly $200 Gift Card to use at any BHC Venue
  • 50% off food, bottles of wine & sake for yourself + a guest at all BHC venues
  • Learning & Development allowance
  • Cell phone allowance
  • Extended health benefits with premiums completely paid for by BHC
  • RRSP matching program
  • Short-Term & Long-Term Disability coverage
  • Employee Profit Share Program
  • 4 weeks paid time off + statutory holidays
  • Paid community volunteer time
  • Affordable manager housing is available

What You'll Do:

Performance Success Support (40%)
  • Serve as the first point of contact for employee and manager HR inquiries
  • Provide guidance on policies, performance management, and workplace best practices
  • Support investigations and documentation related to employee concerns, in alignment with Alberta Employment Standards and BHC policies
  • Foster positive working relationships through coaching, consistency, and clear communication
  • Maintain confidential and accurate employee records
Recruitment, Onboarding & Retention (30%)
  • Complete full-cycle recruitment for Back of House teams, and partner with venue leadership to support Front of House teams
  • Maintain job postings and applicant tracking
  • Support employee engagement initiatives and recognition programs
  • Collaborate with managers on retention strategies and internal mobility
HR Programs, Systems & Compliance (30%)
  • Assist in developing, implementing, and maintaining HR policies and procedures
  • Ensure compliance with Alberta Employment Standards Code, Occupational Health & Safety (OHS), and Human Rights legislation
  • Maintain HR systems and ensure data accuracy
  • Support HR metrics, reporting, and analytics to inform decision-making
  • Participate in HR projects such as training initiatives, performance reviews, and policy updates
  • Support payroll and benefits processes in collaboration with the Payroll & Benefits team and Employee Housing team
What You Bring
  • 3–5 years of progressive experience in Human Resources, ideally within hospitality or a multi-location organization
  • Post-secondary education in Human Resources, Business, or a related field
  • CPHR designation (or working toward it) preferred
  • Strong understanding of Alberta Employment Standards, Human Rights, and OHS legislation
  • Exceptional interpersonal skills with the ability to build trust across teams
  • Excellent communication (written and verbal) and conflict-resolution skills
  • Strong organizational skills and attention to detail
  • Proficiency with tech
  • Ability to handle confidential information with discretion and professionalism
  • Enthusiasm for hospitality and a genuine passion for people

Banff Hospitality Collective: Are you ready to join us at Banff's most iconic and popular downtown restaurants?

Applicants must be legally eligible to work in Canada.

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