Risk & Controls Analyst (People & Culture)

We are currently seeking a Risk & Controls Analyst (People Services) to join our team.

The Risk & Controls Analyst protects their appointed business area from significant operational and regulatory risks. This role monitors, reports on and ensures compliance with the operational risk management (ORM) and regulatory compliance programs within their respective business area, utilizing FW risk management frameworks, tools and templates. The Analyst will work closely with Risk.

Here's what would be included as a part of your typical day

• Process Control Development : Identifies, builds and documents processes within respective business unit, develops action plans if needed and ensures they are managed in accordance with risk management policies. Builds internal control framework. Ensures processes are appropriately mapped and documented for key activities. Ensures required controls for all dependent processes in their respective business unit are functioning and monitored effectively, and escalates, and redresses performance outside established risk tolerances in a timely manner. Establishes RACI tables for department.

• Risk Assessments and Mitigation : Works closely with respective business leaders to facilitate risk and control self-assessments (RCSA), periodically, develops key risk assessment reports, and presents findings and recommendations. RCSA's may include new or revised PGPPs, key activities and processes, projects or initiatives, third parties, fraud and/or product and services. Ensures all teams refresh and test business impact analysis and business continuity planning at least annually, and team mandates are up to date.

• Risk Mitigation : Ensures findings and observations from internal and external audits, RCSAs and control validation reviews are addressed in a timely manner. Develops or updates controls to address risks that are not adequately mitigated. Establishes monitoring program for key controls. Establishes reporting on operational risk assessments to FWLT leader of the department.

• Risk Training : Provides risk management training to all teams within the department. Acts as the primary contact for operational risk within their respective business unit.

Required Skills, Experience & Qualifications

• Bachelor's degree in business administration required; working towards a financial, accounting or risk management designation preferred
• 3 years' experience within in a finance, process improvement, internal audit or risk focused role or equivalent designation and experience combination required
• Ability to think critically
• Strong verbal and written communication skills
• Strong interpersonal skills and ability to work well in a team environment and influence risk culture
• Strong analytical and problem-solving skills, with the ability to develop options and recommendations on assigned projects
• Demonstrated understanding of Workflow design, and risk management frameworks preferred
• Displays an understanding of risk and risk ownership by being able to demonstrate adherence to policies and procedures.

What's in it for you:

First, we strive to make our team members feel genuinely rewarded. You'll have:

• Mental health coverage and resources
• Customizable health benefits, as well as topped-up parental leave
• Performance-based compensation, employee banking advantages and group RRSP matching
• Vacation time and flexible work arrangements to support your lifestyle

We are committed to providing a fair, equitable, and competitive rewards package that reflects the value an individual brings to our organization. The compensation mentioned in this job posting should serve as a guide. The total cash compensation earned may vary based on a variety of factors including bonuses and/or incentives, an individual's skills and experience, and may correlate with performance in the role.

We also provide and encourage opportunities for our employees to make a meaningful impact. After all, as a credit union we're powered by giving back—in big ways and through small gestures. That's why we offer employees paid time off to volunteer, partner with thousands of local charities, build long-lasting relationships that help our members get ahead and commit to environmental, social and governance (ESG) practices.

By joining our team, you'll be able to elevate your potential. Wherever your own purpose leads, we're here to support you with award-winning in-house training programs, access to LinkedIn Learning, and reimbursement for external courses to help you get ahead.

Take the next step in your career as part of our team. Apply for this opportunity

Candidates, please note: if you are being considered for this role, you will be required to complete a background check, such as employment verification, credit check and criminal record check.

Diversity, Equity, Inclusion & Belonging

At First West Credit Union, we embrace diversity regardless of gender identity or expression, sexual orientation, religion, race, ethnicity, age, diverse ability, and any aspect that makes someone unique. Inclusion is woven through our organization, from our employee-led network groups, hiring practices and education programs that address barriers and continually grow our equitable, diverse and inclusive culture.

We encourage people who are from equity-deserving groups to apply for a career with us, including women or non-binary people, persons with diverse abilities, Black, Indigenous Peoples, People of Colour and members of 2SLGBTQIA+ communities.

If an accommodation would help you during the process of applying or interviewing for a career with us, please let us know how we can assist you, whether it's preparing materials in an alternate format, booking an accessible meeting room or other arrangement.

Your individuality is welcome here.

About Us

We're a financial cooperative that does things differently. We provide time-tested advice that helps our members feel optimistic about their future, and we offer comprehensive banking solutions that enable people to confidently reach their goals. With the financial strength and extended branch network of a large financial institution, we maintain local connections to our communities and take a unique grassroots approach to service. Our more than 250,000 members and approximately 1,250 employees operate from 45 branches throughout the province of BC, under the Envision Financial, Valley First, Island Savings and Enderby & District Financial brands. Visit for more information on First West Credit Union.

Please know we appreciate your interest in us but only candidates selected for an interview will be contacted.