Client Care Supervisor

40 minutes ago

Markham, Ontario, Canada SPRINT Senior Care Full time

Position Type: Permanent, Full-Time

Job Summary:

The Client Care Supervisor is an RPN who is responsible for overall client care/service on their shift, including the accurate and timely administration of medications, treatments, documentation, and emergency calls. The Client Care Supervisor coordinates the day-to-day operations at the residence and supervises team members including but not limited to Personal Support Workers (PSWs).

The Client Care Supervisor reports to the Client Services Manager and works closely with SPRINT Senior Care staff, caregivers, families, vendors, and service partners to ensure quality services.

Responsibilities:

  • Supervise the direct care of clients and supervise unionized staff.
  • Ensures proper care is rendered in a safe and clean environment.
  • Liaise with physicians, pharmacists, and other health care providers regarding client care.
  • Provide regular input and feedback on clients to the Client Services Manager.
  • Keep individuals in the circle of care aware of changes in the client's condition.
  • Assist in developing comprehensive care plans; responsible for regular updates to the client care plan.
  • Oversee the medications for each client including verifying, and distributing weekly medications, and maintaining medication records.
  • Provide training to SPRINT Senior Care staff on delegated acts, and supervise staff for appropriate medication procedures.
  • Provide advice, coaching, and support to staff regarding medical/healthcare questions and concerns.
  • Complete client assessments, including the interRAI CHA.
  • Assist with client transfers to and from the hospital, ensuring all information is communicated within required timeframes.
  • Serve as backup to Personal Support Workers, as required.
  • Ensure that the activities of the residence support the mandate, mission, vision, and values of SPRINT Senior Care while adhering to SPRINT Senior Care's policies and procedures.
  • Participate as an active member of the Department, Leadership, Accreditation, and Inter-disciplinary Teams.

Qualifications:

  • R.P.N., in good standing with the College of Nurses of Ontario.
  • Strong supervisory skills
  • Excellent communication and interpersonal skills, with the ability to establish a good rapport with staff, clients, families, and referral sources in a multi-cultural setting.
  • Understanding of the aging process, dementia, and the specific needs of the elderly, disabled, and caregivers.
  • Sensitive to the cultural needs of clients from various ethnic groups.
  • Self-directed, results-oriented, and capable of working independently as well as in a team environment.
  • Excellent organizational, facilitation, conceptual, strategic, and problem-solving skills.

Our Caring Workplace:

Imagine finding purpose every day by caring for seniors and supporting their caregivers. Working at SPRINT Senior Care, you'll have the opportunity to be a part of a passionate team committed to providing client-centered, high-quality services to seniors in our service area.

SPRINT Senior Care's inclusive environment is one of many benefits for staff, including SPRINT Senior Care's dedication to staff wellness, comprehensive benefits plan, pension plan, personal days, employee recognition and events, and learning opportunities including tuition reimbursement.

SPRINT Senior Care encourages applications from candidates who reflect the diversity of our community.

SPRINT Senior Care is committed to inclusive and accessible employment practices. If you require an accommodation to fully participate in our application or hiring processes, please contact Human Resources.

  • Home Support Supervisor

    2 minutes ago

    Markham, Ontario, Canada Spectrum Health Care Full time

    Company Description Your happiness and well-being are top priorities at Spectrum  We offer competitive wages, paid sick days, RRSP matching and moreWe are hiring Registered Practical Nurses (RPN) as Home Support Supervisors to work with our clients in North York, Toronto. The Home Support Supervisor leads a team of Personal Support Workers (PSWs) in...

  • Supervisor - Child Care Center (ECE license required)

    31 minutes ago

    Markham, Ontario, Canada Forever Blessed Child Care Full time

    Forever Blessed Child Care is seeking a dedicated and experienced Child Care Centre Supervisor to lead our thriving, licensed centre serving 136 children with a team of 20+ staff.As a trusted presence in the community, our centre is known for providing nurturing, high-quality early learning experiences that help children grow, explore, and thrive.The...

  • Home Support Supervisor

    50 minutes ago

    Markham, Ontario, Canada Spectrum Health Care Full time

    Company Description Your happiness and well-being are top priorities at Spectrum  We offer competitive wages, paid sick days, RRSP matching and moreWe are hiring Registered Practical Nurses (RPN) as Home Support Supervisors to work with our clients in York Region including Scarborough, Thornhill and Richmond Hill area.The Home Support Supervisor leads...

  • Client Services Coordinator

    8 minutes ago

    Markham, Ontario, Canada Spectrum Health Care Full time

    Company Description Your happiness and well-being are top priorities at Spectrum We offer the most competitive wages, RRSP matching, benefits, paid sick days, and more We are hiring a full time contract Client Services Coordinator to work at our Markham office to provide exemplary service and support to our internal and external clients. Full time day...

  • Client Services Coordinator

    4 minutes ago

    Markham, Ontario, Canada Spectrum Health Care Full time

    Company Description Your happiness and well-being are top priorities at Spectrum  We offer the most competitive wages, RRSP matching, benefits, paid sick days, and more We are hiring a full time contract Client Services Coordinator to work at our Markham office to provide exemplary service and support to our internal and external clients. Full time...

  • Home Support Supervisor, Contract

    16 minutes ago

    Markham, Ontario, Canada Spectrum Health Care Full time

    Company Description We are currently seeking a compassionate and dedicated Registered Practical Nurse (RPN) to join our team as Home Support Supervisor.  This is an 18-month contract opportunity with possibility of extension or permanency.In this role, you will oversee and support the delivery of high-quality home care services to our clients in North...

  • Home Support Supervisor, Contract

    4 minutes ago

    Markham, Ontario, Canada Spectrum Health Care Full time

    Company DescriptionWe are currently seeking a compassionate and dedicated Registered Practical Nurse (RPN) to join our team as Home Support Supervisor. This is an 18-month contract opportunity with possibility of extension or permanency.In this role, you will oversee and support the delivery of high-quality home care services to our clients in North York....

  • Home Support Supervisor, RPN

    18 minutes ago

    Markham, Ontario, Canada Spectrum Health Care Full time

    Company Description We are currently seeking a compassionate and dedicated Registered Practical Nurse (RPN) to join our team as Home Support Supervisor. This is a 12-month contract opportunity with possibility of extension or permanency. In this role, you will oversee and support the delivery of high-quality home care services to our clients in Markham....

  • Client Services Coordinator, PT

    22 minutes ago

    Markham, Ontario, Canada Spectrum Health Care Full time

    Company Description We are hiring Part Time Client Services Coordinators to work at our Markham office for evening and weekend shifts. As a Client Services Coordinator you will provide exemplary client service and support and act as a liaison between patients, clients and clinical staff. This role is 100% on site in our Markham office.Mandatory two weekdays...

  • Home Support Supervisor

    50 minutes ago

    Markham, Ontario, Canada Spectrum Health Care (SHC) Full time

    Company DescriptionYour happiness and well-being are top priorities at Spectrum We offer competitive wages, paid sick days, RRSP matching and moreWe are hiringRegistered Practical Nurses (RPN)asHome Support Supervisorsto work with our clients in York Region including Markham, Richmond Hill, Thornhill, Vaughan, King City, and Aurora.TheHome Support...