Business Manager

Volkswagen MidTown Toronto is looking for a Business Manager to join their team in Toronto.

Our Business Managers arrange financial solutions for vehicle sale customers, while ensuring each customer receives excellent customer service.

Meeting with the Business Office is the last step in the vehicle purchase process, finalizing payment options, financing terms or lease options with lenders. Business Managers also introduce our customers to additional products and services for their vehicle.

Volkswagen MidTown Toronto is a proud member of The Humberview Group - one of Ontario's leading automotive dealer groups and winner of Canada's Best Managed Companies program for 2024. As automotive specialists, we represent 5000 vehicles. 20 Stores. 18 Brands. And 1 Promise: Serving you better, each and everyday.

This is an excellent opportunity for an energetic and success-oriented individual who is eager to work in a fast-paced, high-volume business.

Please note, this position is open only to individuals who are legally entitled to work in Canada at the time of application and in the future. The Humberview Group does not provide sponsorship for work permits or immigration support.

Why Join HG:

• Career Growth: Unlock opportunities for advancement within our organization.
• Rewards Program: Enjoy bonuses and incentives, including a referral bonus of up to $2,000.
• Comprehensive Benefits: Competitive compensation with health, dental, travel, and life insurance, RRSP match and an Employee Assistance Program (EAP).
• Excellence Recognition: Proudly awarded as one of Canada's Best Managed Companies in 2024.
• Established Legacy: With over 60 years of service, our loyal customer base forms the foundation of our success.
• Mentorship: Receive training and support from our leadership team.
• Exclusive Perks: Access Team Member pricing on vehicles, services, and accessories, plus discounts on brands and gym memberships.
• Social Engagement: Engage in social events like sporting gatherings and BBQs.
• Work-Life Balance: No Sunday or holiday work plus long weekends off all summer-long for more time with family.
• And much more for you to discover

Job Duties:

• Provides customers with thorough explanation of aftermarket products, and dealership services and policies.
• Submits paperwork/bill of sale to and obtains approval from finance sources on all financial deals in a timely manner.
• Establishes and maintains good working relationships with several financial institutions.
• Coach and train sales team members on the benefits of financing, insurance and all after-sales options.
• Creates and maintains good relations with guests.
• Maintains a professional appearance at all times.
• Maintains high ethical standards in all actions.
• Performs other administrative duties, as assigned by the Sales Managers.

What We Look For:

• Previous finance and insurance (F&I) experience is required.
• Valid OMVIC license.
• Valid Driver's License and clean driving record.
• Experience with Volkswagen is preferred but not required.
• Results-oriented while maintaining full accountability and transparency.
• Ability to read, understand and calculate banking figures such as discounts, interest rates, percentages and commissions etc.
• Strong interpersonal skills, with the ability to build relationships with customers and financial institutions.
• Ability to work efficiently and effectively under pressure with simultaneous deadlines.
• Proficient in Microsoft Office including Excel, Outlook and Word is required.
• A desire to achieve the very best in customer service and teamwork.

At The Humberview Group, finding great people who are enthusiastic and driven is most important. At HG, we can provide you with the skills and knowledge you need to be successful. Our team leaders take great pride in mentoring which ensures we are investing in great people for the long term. Having a great corporate culture with team members who share our values is what makes us stand out.

Whether you're new to the automotive industry or you're looking for more growth opportunities, we would love to meet you

We are an equal opportunity employer and welcome applications from all candidates, including persons with disabilities. Accommodations are available upon request for candidates taking part in any stage of the selection process. We thank all candidates, but only those selected for an interview will be contacted.