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Medical Clinic MOA

2 weeks ago

Vancouver, British Columbia, Canada Canopy Midwives Full time

Medical Office Assistant – Full-Time & Part-Time

We are looking to build our Admin team again Canopy Health is a multidisciplinary practice located in the heart of Lynn Valley, North Vancouver. We have proudly served the community for over 12 years and are a busy Midwifery and Nurse Practitioner–led Primary Care Centre, working alongside Allied Health providers.

We are seeking both full-time and part-time employees with MOA certification.

As an MOA at Canopy Health, you will play a key role in daily operations, working with sensitive health information in a busy environment. The successful candidate will be detail-oriented, adaptable, and enjoy working in a collaborative, multidisciplinary setting.

We love our jobs and want you to love yours too

Position Details

Full-time: Monday to Friday, 8:00 am – 4:00 pm (37.5–40 hours/week)

Start date: ASAP (Fall 2025)

Compensation: $28.00 – $32.00/hour, depending on experience

Job type: Permanent

Benefits

4% vacation pay, plus 2 additional paid days off during Christmas/New Year (or holiday of your choice)

Flexible health and/or dental plan reimbursement

Free onsite underground parking

Semi-casual dress code

Close proximity to transit, grocery stores, coffee shops, restaurants, and library

Possibility for partial remote work once fully trained and proficient

Desired Qualifications

Completion of Grade 12 and graduation from a 1-year Medical Office Assistant program OR one (1) year of recent, related MOA experience

MOA certification preferred

Previous clinical office experience is an asset

Familiarity with OSCAR and Jane EMR systems is an asset

Position Requirements

Strong verbal and written English communication skills (additional languages an asset)

Knowledge of medical terminology and clinical office procedures

Strong attention to detail and organisational skills

Ability to prioritise, problem-solve, and manage deadlines in a busy environment

Ability to work independently as well as collaboratively within a team

Commitment to patient confidentiality and privacy (PIPEDA certification required; will be supported if not yet obtained)

Key Responsibilities

  • Manage NP waitlists and attach new clients to NP care
  • Schedule patient appointments for 3 NPs (full-time) and 4 RMs (full-time) using OSCAR and Jane
  • Respond to patient phone calls and emails in a timely and professional manner
  • Maintain records, files, and charts with accuracy and confidentiality
  • Send referrals and track follow-ups with specialists
  • Manage and communicate patient results (labs, radiology, pathology)
  • Create and maintain eForms, lab requisitions, and referral templates as needed
  • Provide administrative support to practitioners (letters, reports, scanning, faxing, uploading charts)
  • Oversee clinic operations, including mail retrieval, laundry, disinfecting, stocking, and supplies management
  • Communicate with other clinics, pharmacies, law offices, and healthcare providers via phone, fax, and email
  • Schedule and coordinate tests and procedures (e.g., ultrasound, PAP tests, specialist appointments, pharmacy requests)
  • Other duties as assigned by NPs and RMs

How to Apply

Apply on Indeed. Applications will be reviewed on a rolling basis until the position is filled. Only short-listed candidates will be contacted for an interview.

Job Type: Full-time

Pay: $27.00-$35.00 per hour

Benefits:

  • Extended health care
  • On-site parking
  • Paid time off

Work Location: In person