Community Ambassador

People, Place, Prosperity

Working within our Strategic Plan, Cambridge Connected, and committing to our values of Integrity, Respect, Inclusiveness and Service, the successful candidate will work together to help the City of Cambridge achieve our vision: A place for people to prosper – alive with opportunity.

Job Profile

There is an opening available for a Community Ambassador position within the Infrastructure Services Department, Operations Division available immediately. The main focus of this role will be to assist with the Community Ambassador Team (CAT) and the following requirements apply:

What you will be doing

• Be an Ambassador of the City of Cambridge and provide assistance to members of the public in a helpful manner
• Ensure downtown streetscapes, parking lots, walkways and related assets are in a state of good repair, clean, presentable and in a safe condition, working with other City staff and external resources when necessary to ensure so
• Respond to and resolve situations resulting from reports initiated from public and city staff for citywide clean-ups relating to bio-hazardous waste materials as per corporate service levels and policies
• Pro-active cleanup of debris, litter, bio-hazards on city properties, parkettes, and city facilities
• Interpret, update assets and reports in corporate GIS and work management systems
• Winter maintenance, including shoveling/snow-blowing/tractor/plow operation and application of de-icers
• Grass cutting, vegetation control and maintenance (line trimming/ push mowers/Aquacide weed control, ground pruning trees) of and landscaping of planted and naturalized sites
• Cleanliness and safe public access for walkways and city parking lots including washing, sweeping and power-washing
• Sidewalk sweeper operation on city owned sidewalks, walkways, courtyards, curblines & parking lots
• Garbage and litter collection using refuse packer including picking garage and emptying on-street receptacles
• Report illegal behaviour/activities to Waterloo Regional Police and liaise with Municipal By-Law Enforcement for new or ongoing bylaw compliance issues
• Daily inspection, reporting and initiation of any required corrective action which may include cleanliness, graffiti, potential hazards, weeds or other issues specific to the aesthetic and experience quality of the downtown core areas
• Notify Supervisor and other support resources for assistance as needed
• Maintain and clean various required tools and equipment to perform all job activities
• Work outdoors in all weather conditions - including rain, snow, cold and hot conditions with appropriate PPE
• Other duties as assigned related to the general duties and scope of this role

Education

High school Grade 12 diploma or equivalent

Minimum Requirements

• 6 to 12 months of work-related experience
• A valid Ontario Class G driver's licence in good standing, with a driver's abstract acceptable to the City (4 or less demerit points may be considered acceptable).
• Basic Computer skills/literacy required
• Comfortable and demonstrates competency to work in areas where residents experiencing social and mental health situations with compassion towards unhoused residents
• Must be able to pro-actively recognize challenging situations with individuals or groups of individuals, avoid confrontations and escalations, and notify appropriate supporting services (i.e. By-Law and/or Police)
• Carry a city-issued cellphone and or tablet and/or portable radio
• Be able to engage in positive communication with a wide range of members of the public and business communities, provide supportive and helpful communication and reflect high standards of care and maintenance that the City strives to provide in the 3 Core Areas in Cambridge
• Capable and available for standby duties as required
• Overtime requirements as a condition of employment

Hours of Work

40 hrs/per week, Monday to Sunday, 7-day operation

Shifts can be scheduled between 5:00 a.m. - 1:00 a.m. 8 hours/day as scheduled

We will ask you for these items if you are hired
Your compensation

This position is within the outside workers union salary schedule Grade 3 and has an hourly range of:

• Starting Rate: $30.50
• 12 Month Rate: $31.46
• 24 Month Rate: $32.40

Advertisement expiration date

Interested candidates should apply at This posting will close on December 5, 2025.

Accommodation needs and protection of privacy

The City of Cambridge recognizes and appreciates diversity and inclusion enhances our public value commitment.

We strive to create an accessible and inclusive experience and encourage all qualified people to apply, including and especially people from equity-deserving groups. Qualified applicants will receive consideration for employment with honour and respect toward their individual dimensions of diversity.

We strive to remove barriers that may prevent qualified applicants from fully participating in the recruitment and selection process. Accommodation in accordance with the Ontario Human Rights Code and other applicable legislation is available throughout all stages of the recruitment and selection process. Contact to make your needs known in advance.

Personal information collected in relation to the recruitment process is collected under the authority outlined in the Municipal Freedom of Information and Protection of Privacy Act and used solely to determine eligibility for employment with the City of Cambridge only.

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