Server

1 week ago

Welland ON LB W, Canada Ilforno Restobar & Lounge Full time

JOB SUMMARY

We are seeking a professional, friendly, and service-driven Server to join our team. This role is crucial in creating a welcoming atmosphere and ensuring guests enjoy an exceptional dining experience. The Server will handle guest interactions, order-taking, food and beverage service, and support hosting, food-running, and kitchen assistance during peak times.

Key Responsibilities

  • Greet guests warmly, manage seating arrangements and waitlists, present menus, and provide knowledgeable recommendations.
  • Verify valid identification for guests appearing underage before serving alcoholic beverages.
  • Accurately take food and beverage orders, enter them into the POS system, and deliver items promptly and professionally.
  • Clear, clean, and reset tables in a timely manner; maintain cleanliness throughout all dining and service areas.
  • Assist with food running from the kitchen, confirm order accuracy, and support fellow team members during peak hours.
  • Collaborate with kitchen staff when needed during busy service periods, helping with light tasks to maintain service flow.
  • Process guest payments with accuracy and ensure guest satisfaction throughout the dining experience.

Qualifications

  • Previous restaurant or customer service experience is required.
  • Bartending knowledge and experience is an asset.
  • Smart Serve certification is mandatory.
  • First Aid/CPR certification is required.
  • Valid Food Handler Certificate is considered an asset.
  • Professional reference is required.
  • Police clearance is required.
  • Strong communication, multitasking, and interpersonal skills.
  • Professional and calm demeanor in high-pressure environments.
  • Physically able to stand for extended periods and lift up to 55 lbs.

Job Type: Full-time

Pay: $18.00-$21.00 per hour

Expected hours: 30 – 40 per week

Benefits:

  • Discounted or free food
  • On-site parking

Work Location: In person

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