Social Media Coordinator

LOCATION: YVR

TYPE: Part-Time

POSITION OVERVIEW

As the Social Media Coordinator, you will support the marketing team in executing social campaigns, managing in-store digital content, and assisting with social media at the store level. You will work closely with staff and management to ensure promotions, events, and branding initiatives are executed effectively. Reporting directly to the Director of Marketing.

DUTIES & RESPONSIBILITIES

• Assist and support the Social Media Manager by sourcing and curating store-level content.
• Ensure all content aligns with brand guidelines, tone, voice, and visual standards.
• Maintain awareness of current trends, memes, and social moments relevant to the brand audience.
• Ensure promotions, weekly lineups, and special events are effectively communicated across digital channels.
• Maintain communication with staff and store level managers to gather feedback and ideas for promotions, events, and social content.
• Engage with competitor and partner accounts to increase brand visibility.
• Identify local partners, creators, and micro-influencers for collaboration opportunities.
• Communicate with guests on social media (answering DMs, liking comments, engaging with other people's posts, reposting, stories. Etc.
• Monitor social media channels for guest feedback and escalate issues or complaints to the appropriate internal contact (Managing Partner, GM, Director of Marketing).
• Respond promptly and professionally to online reviews or sensitive guest interactions under supervision.
• Work alongside General Managers (GMs) and Assistant General Managers (AGMs) and other key stakeholders at the store level to align marketing efforts with store operations.
• Report to the Director of Marketing regarding all marketing initiatives
• Develop and execute store-specific events that enhance guest engagement and align with brand goals.
• Content creation for all marketing campaigns and in-store promotions.
• Create wrap-up reports analyzing event/campaign performance, guest engagement, and opportunities for future improvement, including actionable insights.
• Be available to create / post / repost content every Friday through Sunday nights that is current to the events of the night.

SKILLS & QUALIFICATIONS

• Diploma or degree in marketing, communications, or digital media (or equivalent experience) considered an asset
• Experience in social media content creation, social media management, marketing, and/or event coordination.
• Experience with major social media platforms (Instagram, TikTok, Facebook, Threads, etc.)
• Strong organizational and project management skills.
• Basic familiarity with content design tools
• Ability to work collaboratively with multiple teams and adapt to a fast-paced environment.
• Familiarity with digital signage platforms, social media tools, and event management software is an asset.
• Ability to craft engaging captions, stories, and short-form video content that align with brand tone.
• Photography/videography basics using an iPhone or similar (framing, lighting, editing for Reels/TikTok).
• Ability to translate operational happenings into engaging social content.
• Ability to work occasional nights when scheduled events are booked
• Must have regular access to their phone Friday through Sunday evenings

COMPENSATION & BENEFITS

• $18 - $23 per hour (depending on experience)
• Annual GRETA Merch Allowance
• Corporate rate gym membership at GoodLife Fitness

WHY JOIN THE MARKETING TEAM?

• Opportunity to shape the in-store marketing experience and contribute to a growing brand.
• Work in a dynamic, creative environment with a team passionate about hospitality and entertainment.
• Gain hands-on experience in social media marketing, event execution, and brand development.