Training Content Intern

2 weeks ago

Montreal, Quebec, Canada Airports Council International Full time

Paid Internship

Role Level: Intern

Length of Internship: 3 Months

Full Time

Role Purpose:

Support the review, coordination, update and tracking of existing training content as part of the 3-year content refresh cycle, ensuring content status, versioning and review progress are clearly documented and visible

Key Responsibilities:

- Maintain an inventory of existing training content across regulatory and non-regulatory domains

-Review content against defined refresh criteria to flag items for potential update or review

- Support coordination of content updates with instructors and SMEs under guidance from Product and Content Leadership

- Track content versions, review status and update progress using agreed tools and templates

- Support documentation checks for completeness, structure and formatting

- Maintain content review logs, dashboards and audit trails

- Escalate all content questions requiring subject, regulatory or instructional judgment to Product Management or Content / Portfolio leadership.

Learning Opportunity:

- Exposure to the end-to-end training product and content lifecycle

- Practical experience in content governance, version control and portfolio coordination

- Collaboration with Product Portfolio, Content and Operations teams

-Insight into how regulatory and non-regulatory training content is managed at scale

Profile:

- Strong organizational and coordination skills

- High attention to detail and documentation accuracy

- Interest in training, learning, aviation or content management

- Comfortable working with structured documents, trackers, and dashboards

ACI World Values:

  • Stewardship
  • Member-focused
  • Integrity
  • Excellence
  • Collaboration
  • Innovation
  • Inclusivity

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