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Workday HCM Manager

13 hours ago

Ottawa, Ontario, Canada Cognizant Full time

The Workday HCM Manager (Continuous Value Services) serves as a billable lead or consultant to our postproduction clients. The individual in this role will manage a team of Continuous Value Services Consultants and assist with sales activities and resourcing. They will work closely with Engagement Managers to identify business needs, assist with staffing, and ensure work/life balance of our consultants is monitored and adjusted appropriately.

Responsibilities:

  • Recruit, develop, manage, and retain a diverse, remote team of consultants supporting technologies within the Cognizant Workday areas of HCM, Recruiting, Compensation, Benefits, Learning, Talent and other cross functional touchpoints.

  • Work closely with Engagement Managers and team members to identify project needs and develop solutions and strategies.

  • Support development and refinement of Continuous Value Services post-production process and materials and drive methodology acceptance and application across projects by all team members.

  • Perform role of counselor and coach for people development within the team.

  • Create initiatives where team members can assist on building the Continuous Value Services practice.

  • Promote a team-oriented, challenging, and innovative work environment.

  • Assist Continous Value Services Managers with Continuous Value Services initiatives which support and grow the Continuous Value Services practice.

  • Monitor forecast accuracy and utilization for team members and actively engage with project team to achieve the highest levels of forecasting accuracy and utilization expectations.

  • Ensure consultants are adhering to the activities, processes and procedures outlined in Workday's and our Continuous Value Services methodologies.

  • Drive team and individuals to achieve high client satisfaction levels.

  • Actively engage with project teams to gather feedback related to performance and consulting skills of team members on a regular basis.

Skills & Requirements:

  • 4 years' experience in Workday.

  • Bachelor's degree or equivalent experience.

  • 2 years' experience managing people in a technical project manager role, Workday preferred.  

  • Schedule regular 1:1 meetings with direct reports.

  • Lead and manage team on one or more simultaneous client engagements.

  • Ensure consultant resumes are current and well-written and that professional profile data is up to date in Workday.

  • Provide regular performance and client satisfaction feedback to team members.

  • Develop, deliver, and monitor performance improvement plans for team members as necessary.

  • Develop training/career plans and seek staffing opportunities that will aid consultants in meeting their development plans.

  • Minimal travel required, but must be willing to travel on-site if needed

#LI-Remote

Why choose Cognizant:

  • Entrepreneurial environment that welcomes your ideas
  • Opportunity to do great work
  • Outreach programs that support communities and tap into your volunteer spirit
  • Learning opportunities to help current needs and advancement
  • Global operations, with opportunities in North America, Europe and Asia Pacific
  • An abundance of Affinity groups to meet your needs

Cognizant Core Values:

  • Work as One: We think beyond roles, relying on each other's strengths to win as a team.
  • Raise the Bar: We always aim for excellence in how we work and what we deliver.
  • Dare to Innovate: We push boundaries and take chances to reimagine what's possible.
  • Do the Right Thing: We all lead with integrity and always make the ethical choice.
  • Own It: We own the outcomes for our company, colleagues, and community.