Lifecycle Marketing Specialist

7 days ago


Toronto, Ontario, Canada HireTalent - Staffing & Recruiting Firm Full time

Job Title: Lifecycle Marketing Specialist

Location: Toronto, CA (Remote)

Duration: 12-month contract

About the Role:

We're looking for a Sr. Customer Marketing Specialist to join our Customer Lifecycle Marketing team. In this role, you'll lead customer-centric marketing initiatives that drive engagement, retention, and satisfaction across our customer base.

You'll work cross-functionally with Customer Success, Product, Sales, and Services to deliver impactful customer communications, campaigns, and programs that bring our marketing vision to life.

What You'll Do:

  • Plan and execute customer marketing programs and campaigns.
  • Develop customer engagement and retention strategies.
  • Build and manage customer segmentation based on personas, behavior, and preferences.
  • Lead customer events, webinars, and engagement initiatives.
  • Partner with Product to communicate new features and gather customer feedback.
  • Analyze program performance using data and insights to optimize results.
  • Stay informed on industry trends and customer insights.
  • Support additional initiatives as needed; willingness to travel.

What We're Looking:

  • 2–4 years of experience in Customer Marketing, Field/Event Marketing, or Demand Generation.
  • Degree in Business or equivalent relevant experience.
  • Strong project management and ability to manage multiple priorities.
  • Excellent written, verbal, and visual communication skills.
  • Strong analytical skills with experience using tools like Salesforce, PowerBI, intent data.

Nice to Have:

  • Experience with Marketo, Salesforce, Demand base,
  • Customer-first mindset with strong storytelling skills.
  • Bias for action and comfort working in a fast-growing, evolving team.


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