Banquets Porter

1 day ago

Edmonton, Alberta, Canada West Edmonton Mall Property Inc. (West Edmonton Mall and Fantasyland Hotel) Full time

The Banquet Porter is responsible for setting up rooms in detail, serving guests in small and large functions and clearing up after events.

Primary Responsibilities

  • Providing Fantasyland Hotel's guests with exceptional customer service and responding to guests' inquiries in an effective and efficient manner.
  • Lifting and moving tables, chairs, linen, décor and other items as directed.
  • Ensuring that the room is properly set up, as per customer's requests, and cleaning up the rooms after each event.
  • Returning all equipment back to its proper storage area and ensuring that all carts, workstations, and banquet storage rooms are kept neat and in an orderly manner at all times.
  • Demonstrating a proactive attitude and assisting staff members in their assigned duties and responsibilities.
  • Keeping immediate supervisor promptly and fully informed of all problems or unusual matters of significance during a function.
  • Adhering to all company policies and procedures and comply with the proper dress code at all times.
  • Occasionally working offsite at various special events and functions.

Desired Qualifications

  • Must have valid ProServe certification, or be willing to attend training.
  • Ability to lift and move 25-50 lbs.
  • Must have strong communication skills and be able to comprehend written directions and communicate effectively with guests and co-workers.

Terms Of Employment

  • This is a part-time position requiring flexible availability including weekday evenings and weekends.
  • Must be able to pass a basic security clearance.

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