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Part-time Banquet Porter

2 weeks ago

Edmonton, Alberta, Canada Nova Hotels Full time

Who We Are

At Nova Hotels, our associates bring warmth, professionalism, and genuine care to every guest experience. Our Banquet Team sets the stage for weddings, conferences, meetings, and special events — creating memorable moments with seamless service and exceptional attention to detail.

We're currently recruiting a part-time Banquet Porter to support our events team with setup, teardown, and room resets. This role is ideal for someone who is organized, self-motivated, physically capable, and enjoys working behind the scenes to ensure events run flawlessly.

Reporting to the Food & Beverage leadership team, the Banquet Porter ensures event spaces are prepared accurately and professionally, following each Banquet Event Order (BEO) and Nova's service standards. This role includes a mix of day, evening, overnight, weekday, weekend, and holiday shifts depending on event volume.

What You'll Do

As a Banquet Porter, you will support the smooth execution of events by:

  • Preparing and setting banquet rooms according to detailed floor plans and BEOs
  • Assembling and disassembling tables, chairs, staging, and equipment for a wide variety of functions
  • Ensuring banquet spaces, storage rooms, and public areas are clean, organized, and well maintained
  • Restocking linens, china, glassware, and supplies, ensuring all items are polished and guest-ready
  • Communicating effectively with event conveners, coworkers, supervisors, and A/V partners to ensure proper setup
  • Monitoring rooms throughout events to address needs quickly and without disruption
  • Demonstrating strong knowledge of hotel services and facilities to support guest interactions
  • Reporting maintenance, safety, or security concerns immediately
  • Supporting the banquet service team when needed to enhance the guest experience
  • Upholding all Nova Hotels standards for hospitality, cleanliness, safety, and professionalism
  • Performing other duties or projects that support the success of the department

What You Bring

We're looking for someone who is:

  • Customer-focused, proactive, and committed to doing quality work
  • A strong multitasker with excellent time management
  • Positive, adaptable, and able to work well under pressure
  • A team player who communicates clearly and respectfully
  • Comfortable reading instructions, following room layouts, and using basic technology
  • Dependable, punctual, and flexible with varying shift times

Physical Requirements

This position is active and hands-on. You should be comfortable with:

  • Frequent standing, walking, bending, and lifting (typically 5–25 lbs, occasionally more)
  • Working in a changing, fast-paced environment
  • Standing or walking for extended periods

Work Environment

You will work in busy event spaces and guest areas with varying levels of activity. Professionalism, awareness, and adherence to safety procedures are essential.

Nova Perks

  • Competitive wages
  • Meal program
  • Staff rates at Nova properties across Alberta, Saskatchewan, and the Northwest Territories
  • Friends & Family rates
  • Extended Health Benefits for eligible full-time associates
  • Discounts at hotel food & beverage outlets

About Nova Hotels

Nova Hotels is a Canadian, family-owned company with 14 hotels across Western and Northern Canada. Whether you join us as a guest or an associate, we want you to feel like part of our family—valued, supported, and welcomed.

We thank all applicants for their interest; only those selected for an interview will be contacted.