Front Desk Dental Receptionist

2 days ago

Scarborough Village, Ontario, Canada Forbes Dental Clinic Full time

Job Overview

A successful candidate should have a great Interpersonal skills, good customer service, can easily get along with the patients on a harmonious manner, know how to Multi-task, be Independent, Organized, and has the initiative to do the job properly. A candidate who values and possesses positive attitude in dealing with patients and clients. Preferably Tagalog Speakers.

We are seeking a professional and organized Dental Receptionist to join our dental practice. The ideal candidate will serve as the first point of contact for patients, managing appointment scheduling, patient check-in and check-out, and administrative tasks. This role requires excellent communication skills, proficiency with dental software, and a strong understanding of dental and medical terminology. Prior experience with electronic medical records and office management systems is highly valued. The Dental Receptionist plays a vital role in ensuring smooth daily operations and delivering exceptional patient service.

Responsibilities

  • Greet patients warmly and professionally upon arrival and departure
  • Manage appointment scheduling using dental practice management software such as Maxident Software.
  • Verify patient insurance information and update electronic medical records accurately
  • Answer multi-line phone systems efficiently, directing calls appropriately
  • Collect payments, co-pays, and process billing transactions at the front desk
  • Maintain organized patient records in compliance with privacy regulations
  • Assist patients with paperwork, forms, and other administrative needs
  • Coordinate with dental staff to ensure timely patient flow and appointment adherence
  • Handle correspondence, emails, and other administrative communications
  • Maintain a clean and welcoming front desk environment

Requirements

  • Prior experience as a Dental Receptionist or in a dental/medical office setting preferred
  • Proficiency with dental practice management software such as Maxident or alike is highly desirable
  • Knowledge of medical terminology and electronic medical records systems
  • Strong organizational skills with attention to detail
  • Excellent communication skills, both verbal and written
  • Ability to handle multi-line phone systems efficiently in a fast-paced environment
  • Office experience in administrative roles is beneficial
  • Familiarity with front desk operations in healthcare settings is preferred
  • Professional appearance and demeanor with a focus on patient service excellence
  • Can speak and understand Tagalog, as the patients are 90% Tagalog speakers.

Job Type: Full-time

Pay: $20.00-$22.00 per hour

Expected hours: 40 per week

Work Location: In person

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