Shift Manager

2 weeks ago

Toronto ON MK P, Canada Chiang Mai @Liberty Village Full time $60,000 - $80,000 per year

Join the Chiang Mai Thai Dining Management Team

Who We Are

At Chiang Mai, our passion is bringing authentic Thai cuisine to the city — crafted with premium ingredients and locally sourced seasonal produce. Our menu highlights the best of Thai flavors, perfectly paired with our curated cocktails to create a dining experience that turns any evening into something special.

Position: Shift Manager – Liberty Village & Junction Locations

We are seeking a motivated, experienced Shift Manager to join our leadership team. In this role, you'll be instrumental in ensuring smooth daily operations, delivering exceptional guest experiences, and supporting our staff in a dynamic, fast-paced environment.

If you're passionate about hospitality and thrive in a team-oriented setting, we'd love to meet you

Responsibilities

  • Oversee day-to-day operations during assigned shifts, including service and takeout (third-party platforms included).
  • Lead, train, and motivate team members to deliver outstanding customer service.
  • Support and develop staff performance, skills, and professional growth.
  • Maintain high standards of cleanliness, food safety, and compliance with health regulations.
  • Monitor and verify server, bar, and host cashouts and side duties.
  • Manage inventory levels and assist with ordering as needed.
  • Address guest inquiries and concerns with professionalism and care.
  • Collaborate with senior management to enhance operational efficiency and guest satisfaction.

Requirements & Skills

  • Valid Smart Serve certification.
  • Minimum 2 years of experience in the restaurant or hospitality industry.
  • Bartending knowledge.
  • Strong leadership and team management skills.
  • Excellent communication, both verbal and written.
  • Experience with cash handling and POS systems (an asset).
  • Thorough understanding of food safety and cleanliness standards.
  • Ability to multitask and stay composed under pressure.
  • A genuine passion for exceptional food, service, and hospitality.

Why Join Us

At Chiang Mai, we offer competitive compensation, career growth opportunities, and a positive, collaborative work environment.

Join our team and help us continue bringing authentic Thai hospitality to Toronto.

We thank all applicants for their interest; only qualified candidates will be contacted for an interview.

Job Types: Full-time, Part-time

Pay: $20.00-$25.00 per hour

Benefits:

  • Discounted or free food
  • Flexible schedule
  • Store discount

Education:

  • Secondary School (preferred)

Experience:

  • Hospitality: 3 years (required)

Language:

  • English (required)

Licence/Certification:

  • Smart Serve (required)

Work Location: In person

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