Business Intelligence Analyst

A Rewarding Career at CASA Mental Health

Are you passionate about creating hope for children, youth and families? At CASA Mental Health, every role contributes to our vision of a community where all children and youth are empowered to thrive.

Job Details

Salary range: $69,876 - $103,755

Vacation: 20 days per year

Shift structure: Monday to Friday, 7.25 hours per day

Primary location: Edmonton, CASA Downtown

Union: Exempt

FTE: 1.0

Status: Permanent

Hybrid

About the Role

The Business Intelligence (BI) Analyst works collaboratively within a multi-disciplinary team to support the use of data analytics across the organization. The BI Analyst will acquire and analyze data from various sources, understand key performance indicators (KPI) and how they are used for business and analysis purposes, support the development of dashboards and interactive reporting tools, and provide data-driven, actionable recommendations.

The Business Intelligence (BI) Analyst will:

• Conducts data cleaning, transformation, exploration, analysis, and visualization.
• Works with spreadsheets and databases, including using programming languages such as R or Python to extract, transform and load data from multiple sources.
• Provides quality assurance of all data and BI outputs.
• Responds to ad-hoc data and reporting requests.
• Translates data into insights and recommendations.
• Collaborates with business and clinical teams to understand their data needs and requirements.
• Defines and recommends metrics and key performance indicators (KPIs) to support department/program goals; identifies industry benchmarks and trends.
• Provides recommendations on industry best practices in BI and innovative BI software/tools.
• Supports the development of interactive dashboards, Geographic Information System (GIS) maps, reports, and data visualizations for monitoring performance and quality across the organization.
• Train other team members to support the use of data analytics tools.

Knowledge, Skills and Abilities

• Knowledge and/or experience in data analytics.
• Proficiency in data visualization tools such as Power BI and/or Tableau.
• Ability to analyze, understand, and interpret business requirements.
• Ability to communicate and collaborate with teams/individuals in a wide variety of areas and at various levels of the organization.
• Excellent written and verbal communication skills.
• Proficiency in programming languages such as R and Python.

Qualifications and Experience

• Bachelor's Degree in Business, Computer Science, Mathematics, Statistics, Data Science or related field.
• Equivalent combinations of education and experience may be considered

Conditions of Employment

• A satisfactory Criminal Records Check with Vulnerable Sector Search and Child Intervention Check. This would be the financial responsibility of the successful candidate.

Working Conditions

• This position is based out of the CASA Downtown office. Some travel to other CASA sites may be required. The work arrangement for the position is hybrid.

Your Well-Being Matters

At CASA, we know a career in mental health is more than just a job, it's a calling. That's why we take care of the people who make that care possible. We offer competitive benefits, opportunities for growth, and the support you need to rest, recharge and continue making a difference.

What We Offer:

• Employer-paid health and dental benefits, including $750 per paramedical practitioner and $2,000 annually in mental health services.
• Flexible Spending Account that allows you choose between Health Spending, Personal Spending, your RRSP or CASA Pension Plan.
• Defined contribution pension plan with generous employer match.
• Five paid wellness days plus a holiday break in December to spend time with loved ones.
• Paid time off for illness, bereavement, moving and education.
• Up to 12 weeks parental leave top-up so you can spend precious time with your new addition.
• Access to our Employee Assistance Program (EAP) and a range of employee discounts.
• Ongoing learning and growth opportunities including annual training events such as Indigenous Learnings Day.
• Recognition and community-building through employee appreciation events, team celebrations and opportunities to connect across CASA locations.

Ready to make a difference in the lives of children and families across Alberta? Apply today.

Closing Date: February 3, 2026 [4:00 PM MST]

Please quote the following competition number in your application materials 26-022

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