Food Services Manager

Position Overview

Provide leadership in all aspects of the dietary operation within established legislative standards and professional standards. Effectively manages human, material, and fiscal resources. Monitor the quality of care and services delivered to clients through effective quality improvement activities.

Essential Duties

• Chairs the Resident Food Committee meetings
• Liaise with Registered Dietician or document any resident care, changes and other observations
• Complete required documentation and communication on any resident care, food production changes and other observations
• Ongoing delivery of customer service with staff, residents, families, and the general public
• Ensures mealtimes are a social occasion, and these must involve all staff
• Ensuring optimal quality of life for each resident by providing well balanced meals
• Reports faulty equipment and ensure lock/tag out is practiced
• Understands homes Quality Improvement Program
• Responsible for tracking inventory of food/drinks as well as ordering food twice per week and then ensuring that items arrived from food orders are in good condition.
• Ensures compliance with Public Health and Ministry of Health and Long Term Care standards and regulations
• Utilizes equipment and supplies within budgetary constraints
• Participates in budgeting process in collaboration with Executive Director
• Participates in Joint Food Service Managers Meetings
• Other duties as assigned and or indicated in Job Task Inventory

Qualifications

• Active member of the Canadian Society of Nutrition & Management (CSNM) or a registered dietitian
• Comprehensive knowledge of long-term care concepts and philosophies
• Excellent interpersonal and communication skills
• Previous managerial experience in a long-term care setting an asset
• Policy and program development
• Good judgment & decision making, solving problems & resolving conflicts skills
• Has at least 2 years of experience
• To show evidence of being focused on people's feelings when interacting and knowing how to turn a task into positive social interaction
• To undertake and meet all legal requirements within a context of promoting individuals' rights and measuring/reducing
• Clear vulnerable sector screening (within the last 6 months), recent TB test results (within the last 6 months) or Chest X-ray (within the last 1 year),
• Two supervisory references required,
• COVID-19 vaccination is a condition of employment
• French speaking an asset (for Champlain Long Term Care Residence and Lancaster Long Term Care Residence)
• Italian speaking an asset (for Villa Marconi Long Term Care Center)

Work Environment

We are committed to maintaining a safe and healthy work environment, in accordance with industry standards and in compliance with legislative requirements, which includes taking steps to prevent/minimize occupational injury and illness.

We are also committed to meeting the accessibility standards set out in the Accessibility for Ontarians with Disabilities Act, 2005, including making accessibility an integral part of recruiting, hiring and supporting employees with disabilities.

Physical Demands

A physical demands analysis is required by an employer to determine whether an employee has the medical ability, critical strength, and mobility to safely work in a specific job. It provides the information to compare the abilities of an employee with what is required to safely perform the tasks of the position. Please refer to the Health and Safety Manual for position specific physical demands analysis.

Preferred

• College or better

Preferred

• CSNM Certificate
• Registered Dietitian

Preferred

• Person-centered approach
• Written Communication
• Verbal Communication
• Conflict Management Skills
• Decision Making Skills
• Interpersonal Skills
• Leadership Skills
• Understanding of LTC Concepts & Philosophies
• Managerial Experience in LTC
• Organizational Skills
• Understanding Policy and Policy Development
• Works Well Under Pressure
• Problem Solving Skills