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ServiceNow Solution Architect

19 hours ago

Ottawa, Ontario, Canada Addmore Group Full time

Our client has a requirement for ServiceNow Solutions Architects.

Duration of the contract (start and end date)
: 02/09/26 to 7/31/2026

Client Location
: Ottawa

Work Model:
Hybrid

Additional info:
40 hrs per week

Job description
: The scope of this engagement encompasses the full lifecycle of solution design, configuration, testing, deployment, and transition to sustainment a migration to ServiceNow CSM.

Technical Skills

  • ServiceNow Platform Expertise: Deep knowledge of ServiceNow modules such as ITSM, ITOM, ITBM, HRSD, SecOps, and CSM (CSM Mandatory).
  • Integration Skills: Experience with REST/SOAP APIs, web services, and integration of ServiceNow with external systems (e.g., LDAP, SSO, third-party apps).
  • Configuration and Customization: Proficiency in ServiceNow scripting (JavaScript, Glide API), UI policies, business rules, workflows, and client/server scripts.
  • Architecture & Design: Ability to design scalable, secure, and efficient ServiceNow solutions aligned with enterprise architecture standards.
  • Data Management: Understanding of data modelling, import sets, Transform Maps, and CMDB (Configuration Management Database) best practices.
  • Cloud and Security: Knowledge of cloud computing models, security protocols, and compliance frameworks relevant to ServiceNow environments.

Professional Qualifications
Education

  • Bachelor's degree in computer science, Information Technology, Engineering, or a related field is typically required.

Certifications:

  • ServiceNow Certified System Administrator (mandatory)
  • ServiceNow Certified Implementation Specialist (in CSM)
  • ServiceNow Certified Application Developer (asset)
  • ServiceNow Certified Technical Architect (preferred or considered an advanced credential)

In addition
: Resources should have a
reliability clearance
or at least 5 years living in Canada without leaving the country for more than 6 months. A clean background check is also expected.