Front of House Team Member

2 weeks ago

Jasper, Canada RSMI-JTAC Full time $30,000 - $50,000 per year

Reports to

Food and Beverage Supervisor, Food and Beverage Manager, Chef

Position Overview

Under the direction and supervision of the Food & Beverage Supervisor, the Front of House Team Member works as part of a team within a service-oriented environment. They will perform general duties for catered functions and the cafeteria in a food service setting

The incumbent should expect to be working mostly standing inside with occasional outside work in any, all and sometimes adverse weather conditions.

This is a full-time seasonal role, 5 days out of 7 per week. Alberta Employment Standards regarding probationary periods apply.

Qualifications

  • A minimum of one (1) year experience in a similar setting
  • Highly developed interpersonal, communication and customer service skills
  • Strong attention to detail and the ability to read and write orders
  • Knowledge of food services and health and safety procedures
  • Ability to work under pressure in an extremely busy environment and organize work to ensure a smooth operation
  • Must be able to lift up to 15 kilograms and push up to 50 kilograms
  • Ability to work in varying temperatures throughout the day (inside and outside)
  • Cash-handling knowledge, POS and credit card handling
  • Experience setting up a bar and/or serving liquor is an asset
  • ProServe certification is an asset. Candidates without ProServe will be required to obtain ProServe after commencing in the position.

Core Competencies

  • Professional deportment with excellent customer service skills: experience dealing with guests and working collaboratively with co-workers
  • Cheerful, outgoing personality; demonstrated temperament and disposition for highly stressful situations
  • Strong team member able to take direction
  • Motivated and observant; able to perceive needed tasks and complete them without direction
  • Self-aware; able to identify strengths and gaps in own abilities and training
  • Able to use taught skills and previous experience to problem solve
Job Duties/Responsibilities
  • Adhering to Alberta's safe food handling guidelines in maintaining a clean and safe workspace and daily temperature recordkeeping.
  • Work a variety of shifts that may include function service, hosting, food running, food service, buffet running, bussing, and/or restocking.
  •  
  • Preparing side dishes required for daily meal.
  • Assisting cooks with packaging food.
  • Stocking and tracking inventory of food and beverages for daily use.
  • Assisting in setting up the dining hall for food service.
  • Assisting with maintaining a clean and safe dining hall between each sitting and at the end of food service.
  • Assisting with maintaining a clean and a safe dishwashing room.
  • Assisting with the weekly sanitation check list.
  • Acting as cashier, when needed.
  • Assisting the Food Service Manager with receiving cafeteria supply deliveries.
  • Attending professional development training sessions as required and scheduled.
  • Other duties as needed.

Additional

  • Work in a safe efficient manner; point out any safety concerns that would put any employee or guest in an unsafe situation
  • Ensure all opening/closing procedures are followed and completed in the Chalets daily 

Supplementary

  • Respect and adhere to the company's policies and procedures as set in the "Corporate Policies", "Employee Handbook"
  • Understand and adhere to Ski Marmot Basin's "Harassment Policy" and the company's "Privacy Policy".

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