Scrum Master

This position requires in-person collaboration up to 5 days per week. *Please note this arrangement is subject to change with business requirements.*

Why WestJet:

Every WestJet journey has the potential to enrich lives; a career with us is no exception.

WestJet arrived on the Canadian airline scene in 1996 and changed the industry for the better. We made air travel more affordable for Canadians and now we're going global.

Join us, this is where your career story takes off.

Overview of role:

The Scrum Master is the facilitator for an agile development team and serves as a point person responsible for applying the scrum methodology to drive high quality product development. They are responsible for delegating tasks appropriately and ensuring the team is working on the right tasks at the right time. They also want to ensure the team is fully deployed and set up for success to meet the commitments of each sprint. The Scrum Master will work closely with the product owner to translate epics, stories, and other items identified through sprint planning and translate them into actionable tasks for developers. They will have a high ability to organize team activities, problem solve and remove obstacles that impede delivery.

Key deliverables / responsibilities include:

• Responsible for facilitating the sprint planning sessions and working with the development team to agree on what can be achieved during each sprint.
• Facilitate daily stand ups and help remove roadblocks raised by the team. Coordinate sprint activities and facilitate retrospective sessions to identify opportunities for improvement.
• Ensure the development team is aligned and working towards the goals and scope of each sprint.
• Assist the product owner with maintaining & prioritizing the product backlog and new requests.
• Coaching the development team in self-organization.
• Facilitate internal team communication and encourage effective collaboration.
• Help teams implement changes effectively.
• Ensure deliverables are up to quality standards at the end of each sprint.
• Guide development teams to higher scrum maturity.

Experience and qualifications:

• Requires a Bachelor's Degree and a minimum of 8 years of related experience, or an equivalent combination of training and experience

• Requires 3-5 years' experience in a scrum master role.

• Scrum Master Certification is required.
• Problem-solving and conflict-resolution ability.
• Requires advanced interpersonal and communication skills including the ability to influence others.
• Self-motivated and ability to work independently and cross functionally.
• Experience software development in a large enterprise environment.
• Strong verbal and written communication skills.
• Ability to work effectively, demonstrate flexibility and manage priorities in a fast-paced environment.
• Highly motivated and collaborative individual.

The benefits of being a WestJetter:

WestJet provides all WestJetters with a competitive total rewards package. On top of that, we offer:

• A fun and friendly culture with colleagues who work together to win
• Travel privileges for you and your family, effective from your start date
• Savings and Benefit programs that are flexible to meet your specific needs

Think we are a fit? Apply now

About WestJet Group of Companies

WestJet took to the skies in 1996 with just over 200 employees and three aircraft operating service to five destinations. Since then, WestJet has pioneered low-cost travel in Canada, cutting airfares in half, and increasing the flying population in Canada by more than 50 per cent. Following integration with Sunwing in 2025, more than 14,000 WestJetters support nearly 200 aircraft and connect guests to more than 100 destinations across North America, Central America, the Caribbean, Europe and Asia.

As a major Canadian employer that includes WestJet Airlines, Sunwing Vacations Group and WestJet Cargo, the WestJet Group is Canada's leading low-cost airline and largest vacation provider, with a united purpose of providing affordable and accessible air and vacation travel to Canadians.

Our Safety Promise

At WestJet, the safety and security of our people and our guests is a core value and at the heart of what we do. As safety and security is a shared responsibility, it is expected that you will use safe work practices to ensure your well-being and the safety of others.

WestJet recognizes that the use of Alcohol and Drugs can adversely impact a safe work environment and the well-being of others including guests, suppliers and the public, as well as place WestJet's operations at risk. All roles that are identified as safety sensitive are required to pass a Pre-Employment Alcohol and Drug Test as per WestJet's Alcohol and Drug Policy.

Our Commitment to Diversity and Inclusion

We embrace what makes us each unique, and what makes us uniquely WestJet. We welcome diverse skills, experiences, and backgrounds, and if you're passionate about this role, we encourage you to apply - even if you don't meet every qualification listed. WestJet is committed to inclusiveness, equity, and accessibility throughout the selection process. If you require accommodation at any stage, please contact our Talent Acquisition team at

We value the time and effort you put into your application. Our recruitment process is highly competitive, and while every applicant will receive communication regarding their application status, only those selected to move forward will be contacted with next steps. We encourage you to explore future opportunities with us if this role isn't the right fit at this time.

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