Executive Assistant

Ironwood Stair & Rail Inc

Ironwood Stair & Rail is a Calgary-based manufacturer and installer specializing in high-quality custom stairs and railing systems for homeowners, builders, and designers. We are committed to exceptional craftsmanship, reliable service, and modern design solutions that elevate every space we work in.

Our Mission

To craft and install quality stairs and railings that stand the test of time.

Our Vision

To provide a better experience for everyone in everything we do—from the shop to the job site, and everywhere in between.

Our Core Values

These aren't just words—they guide how we work, treat each other, and serve our clients every day:

• Integrity – We keep our word and do the right thing, always.
• Professional Excellence – We challenge industry stereotypes with skill, respect, and reliability.
• Uncompromising Quality – Every detail matters.
• Client-First Thinking – We listen, we care, we deliver.
• Proactive Growth – We learn, adapt, and improve continuously.
• Caring Culture – We value our team like family.

Position Overview

The Executive Assistant & Office Support role provides high-level administrative, organizational, and operational support to the Owner and leadership team, ensuring smooth day-to-day execution of priorities and strategic initiatives. This position is responsible for managing calendars, communications, documents, and follow-through on key tasks, while also supporting office operations, vendor coordination, and internal team needs.

The ideal candidate is a mature, trustworthy professional who embodies Ironwood's values of craftsmanship, integrity, accountability, and exceptional service. They are highly organized, proactive, and able to think clearly under pressure, anticipating needs and staying several steps ahead to support the Owner and leadership team. They bring strong judgment, discretion, and professionalism to every interaction, representing the company with confidence and care. This person is adaptable, resourceful, and comfortable managing a wide range of responsibilities—from executive support to office coordination—while maintaining consistent accuracy and follow-through. They thrive in a team-oriented environment, contribute positively to company culture, and take pride in supporting both the people and the processes that keep the business running smoothly.

Key Responsibilities

Direct Executive Support for Owner:

• Calendar Management
• Email & Communication Management
• Meeting Preparation & Support
• Document & File Management
• Prioritization & Gatekeeping of Owner Time and Commitments
• Confidential Support
• Project Coordination

Leadership Team, Office & Administrative Support:

• Research & Vendor Support
• Event & Meeting Support
• Purchasing & Supply Management
• General Administrative Duties
• Document & Template Support

Minimum Requirements

• Strong administrative and organizational skills, with the ability to manage calendars, email correspondence, documents, and multiple priorities efficiently.
• Exceptional written and verbal communication, including the ability to draft professional emails, letters, summaries, and internal documents.
• High level of professionalism, discretion, and trustworthiness when handling confidential company, financial, and personnel information.
• Ability to work independently and proactively, anticipating needs, prioritizing tasks, and supporting leadership without constant direction.
• Proficiency with office software and digital file management, including word processing, spreadsheets, and organized folder structures.
• Strong prioritization and time-management abilities, especially in a fast-paced environment with shifting demands.
• Team-oriented mindset, with a willingness to support leadership, office staff, shop operations, and company-wide initiatives.
• Clear judgment and the ability to remain calm, organized, and solution-focused under pressure.

Preferred Experience (Not Required)

• Experience in the construction, manufacturing, trades, or a project-based environment.
• Background in building systems, processes, or administrative workflows.
• Event coordination experience.
• Customer service or client-facing experience.
• Basic understanding of financial or administrative documents.

Compensation & Benefits

Salary Range: $65,000–$85,000/year

Benefits:

• Private Health Services Plan (PHSP) through My Benefits Plus+
• Paid vacation days
• Up to an extra 6 days of paid holidays in addition to Alberta general/statutory holidays.

Schedule & Work Conditions

• Full-time
• Typical hours: 39
• Location: Calgary, AB
• On-site at Office
• Occasional work-related travel (mileage reimbursed as per company policy).

Why Work with Us

We believe great companies are built by great people. At Ironwood, you'll work alongside a respectful, collaborative team that takes pride in what we build and how we serve our customers. We offer a stable, growth-minded environment where you can develop your skills, support meaningful work, and be part of a company that values integrity, communication, and accountability.

Job Type: Full-time

Pay: $65,000.00-$85,000.00 per year

Benefits:

• Casual dress
• Company events
• Extended health care
• On-site parking
• Paid time off

Work Location: In person