Associate Manager, Audit and Advisory Services

Join Manulife's Insurance Audit and Advisory Team and play a key role in enhancing governance and risk management and driving automation. You'll work across all four Segments, ensuring our risk mitigation practices in Insurance, Wealth & Assets Management, Bank, and Group Functions meet business, strategic and operational goals and regulatory standards. Collaborate with senior business partners on key Canada Insurance projects, using analytics and Power BI for digital transformation. Being part of our mission to become the most digital, customer-centric company in the industry. We support Diversity, Equity, and Inclusion (DEI) programs to foster a diverse and inclusive environment that drives organizational excellence.

Learning Opportunities: As an audit professional at Manulife, you'll apply advanced tools like a centralized GRC tool, business analytics, machine learning, and Python to drive impactful audit outcomes. Our Audit and Advisory Services team provides rich learning opportunities, offering exposure to diverse audit strategies and specialized training, mentorship and coaching. These experiences will enhance your technical and soft skills, preparing you for advancement and new roles within the company.

Leadership and Stakeholder Exposure: This role offers a unique opportunity to collaborate with senior leaders in Segments and Group Functions. You will gain valuable insights and visibility, enhancing your leadership skills, your network and professional growth within the organization.

This is a Hybrid opportunity in our Toronto, Waterloo, or Boston office, where you will come into the office on Tuesday, Wednesday, and Thursday and can work from home on Monday and Friday.

Position Responsibilities:

• Execute audit and advisory assignments in accordance with department and IIA standards and target dates, reporting any scheduling or budget overruns to Senior Manager or Director.
• Develop an adequate understanding of the risks being handled by the unit being assessed to evaluate the controls in place to mitigate these risks.
• Assist in audit planning, driving engagements to deliver on the audit plan and assist audit leads in reporting.
• Prepare meaningful, concise, and well-articulated audit working papers, findings and recommendations.
• Manage and communicate expectations regarding work deadlines and deliverables.
• Apply analytical skills and be open-minded to explore different ways to audit, embrace and use data analytics to enhance audit coverage.
• Actively follow up on open issues with management, maintain open communication and lead the remediation testing of issues.
• Lead various SOX processes, facilitate SOX planning, and provide oversight during walkthrough and testing phases.
• Build and maintain positive relationship with management.
• Lead, coach and mentor junior staff assisting on projects.

Required Qualifications:

• A university degree is required and 3 to 5 years of internal or external audit, risk management, or equivalent business or advisory/consulting experience.
• Strong written and oral communication skills, ability to effectively communicate ideas and recommendations, and to listen and consider the ideas of others.
• Ability to quickly understand business processes and their risk implications, analyze complex situations, and provide valuable and practical feedback.
• Ability to work efficiently in diverse environments and cultures.

Preferred Qualifications:

• A recognized accounting (CPA, CA) or auditing (CIA, CISA) designation is preferable, but not essential, for candidates with good financial services industry experience.
• An understanding of the Financial Services industry, applicable regulations, and risks is preferred.
• Knowledge of the data analysis tools is preferred.
• Knowledge of audit methodologies, control frameworks and risk management practices, and SOX requirements.

When you join our team:

• We'll empower you to learn and grow the career you want.
• We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
• As part of our global team, we'll support you in shaping the future you want to see.

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About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact

Referenced Salary Location

Working Arrangement

Salary range is expected to be between

If you are applying for this role outside of the primary location, please contact for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

Manulife/John Hancock offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension/401(k) savings plans and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in the U.S. includes up to 11 paid holidays, 3 personal days, 150 hours of vacation, and 40 hours of sick time (or more where required by law) each year, and we offer the full range of statutory leaves of absence.

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