Technical Writer COOP 12 months fixed term

Location: Ottawa, CanadaThales people architect identity management and data protection solutions at the heart of digital security. Business and governments rely on us to bring trust to the billons of digital interactions they have with people. Our technologies and services help banks exchange funds, people cross borders, energy become smarter and much more. More than 30,000 organizations already rely on us to verify the identities of people and things, grant access to digital services, analyze vast quantities of information and encrypt data to make the connected world more secure.

This is for a hybrid role in Ottawa, ON.

Position Summary
 

Thales requires two (2) Technical Writer Interns *12 months Full time Fixed term who will be responsible for maintenance and development of documentation for Hardware Security Modules (HSMs), including Application Programming Interface (API) documentation, setup/installation/management procedures, explanatory diagrams, customer release notes (CRNs), and product overviews.  This position requires strong technical writing and editorial skills, including grammar, consistency, and formatting, to ensure that product documentation adheres to Thales's house style and standards.  The successful candidate will collaborate with a team of experienced technical writers, developers, testers, and sales engineers to update, develop and maintain both existing product documentation and upcoming release documentation.

Key Areas of Responsibility

• Maintain, revise, and improve existing technical documentation in collaboration with a team of experienced writers.

• Author, edit, and format technical documentation with a high standard of grammar, clarity, consistency, and style.

• Perform editorial reviews of technical documentation to ensure accuracy, consistency of terminology, and compliance with editorial and formatting standards.

• Research, test, and document HSM procedures and features in collaboration with engineering, development, test, and sales teams to ensure that product docs are correct and complete.

• Monitor and respond to documentation-focused issues in Jira, draft and validate requested changes, and publish them to the web in accordance with Thales's review and version control practices.

Basic Qualifications

• Diploma or degree from a recognized college/university in a relevant technical or communications field (computer science, computer engineering, English, communications, journalism, or equivalent).

• Enrollment in a Technical Writer Ontario College Graduate Certificate program (or equivalent).  Must be a current student or recent graduate.

• Proven editorial, grammar, proofreading, and editing skills, with the ability to produce polished, high-quality documentation.

• Proficiency in requirement gathering, analysis, and documentation procedures.
  
  Thales offers a unique and supportive environment for your career growth. As part of our engineering teams, you'll have the opportunity to contribute meaningfully while we nurture your potential and professional development.
  
  Why Choose Us?
  
  STEM Commitment
  Thales prioritizes advancing STEM education. We provide co-op students with extensive hands-on experience in science, technology, engineering, and mathematics, crucial for our collective success.
  
  Dedication to Non-Profit STEM Initiatives
  Through partnerships and programs like Technovation and the Canadian Industrial Leadership Award (CILA) for female students, we foster the next generation of STEM leaders.
  
  Solidarity Program
  Our global commitment to supporting non-profit STEM projects encourages employees to contribute their skills and time to vital causes.
  
  Why Join Us?
  Say HI and learn more about working at Thales click here.
  #LI-WM1
  #LI-hybrid

The reference Total Target Compensation(TTC) market range for this position, inclusive of annual base salary and the variable compensation target, is between

Total Target Cash (TTC) 48, ,568.00 CAD Annual

Thales provides an extensive benefits program for all full-time employees working 24 or more hours per week and their eligible dependents, including the following: 

• Company paid Extended Health, Dental, HSA, Life, AD&D, Short-term Disability, Cancer Care Program, travel insurance, Employee Assistance Plan and Well-Being program.

• Retirement Savings Plans (RRSP, DCPP, TFSA) with a company contribution and a match to a DCPP, with no vesting period.

• Company paid holidays, vacation days, and paid sick leave. 

• Voluntary Life, AD&D, Critical Illness, Long-Term Disability.

• Employee Discounts on home, auto, and gym membership.

Thales is an equal opportunity employer which values diversity and inclusivity in the workplace. Thales is committed to providing accommodations in all parts of the interview process. Applicants selected for an interview who require accommodation are asked to advise accordingly upon the invitation for an interview. We will work with you to meet your needs. All accommodation information provided will be treated as confidential and used only for the purpose of providing an accessible candidate experience.

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