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Sales Operations Analyst

2 weeks ago

Mississauga, Ontario, Canada Becton Dickinson Full time
Job Description Summary Job Description

We are the makers of possible

BD is one of the largest global medical technology companies in the world. Advancing the world of health is our Purpose, and it's no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.

We believe that the human element, across our global teams, is what allows us to continually evolve. Join us and discover an environment in which you'll be supported to learn, grow and become your best self. Become a maker of possible with us.

Reporting to the Sales Operations Manager, the Sales Operations Analyst plays a key role in driving the effectiveness of sales compensation programs and supporting strategic decision-making through data analytics. This role is responsible for the execution and administration of sales incentive plans, processing compensation payouts, and delivering accurate and timely sales reporting. The ideal candidate will leverage advanced analytical tools to generate insights, collaborate with cross-functional teams, and demonstrate strong business acumen in all compensation-related activities. Additional responsibilities include validating data integrity, providing training on analytical tools, and conducting ad hoc sales performance analyses. This position requires close collaboration with departments such as Sales, Marketing, HR, Business Intelligence, and Finance to ensure alignment and operational excellence. The position is based in our Mississauga, ON office, with an on-site presence required four days per week.

Job responsibilities:

  • Support Sales Compensation Activities: Contribute to the design and implementation of bonus plans, assist with target setting, and manage performance reporting and payout processes to ensure alignment with business objectives.
  • Strategic Partnership: Serve as a trusted business partner to Sales and Marketing teams by leveraging data analysis and visualization tools to drive informed, actionable decisions that enhance commercial effectiveness.
  • Project Leadership: Lead, manage, or actively participate in cross-functional Sales Operations initiatives, ensuring timely execution and alignment with strategic goals.
  • Data Quality Assurance: Perform rigorous data validation and end-user testing of dashboards to ensure accuracy, usability, and enable self-service capabilities for stakeholders.
  • Training & Enablement: Deliver onboarding and ongoing training for new and existing team members, develop tailored training plans for various user levels, and maintain comprehensive, up-to-date documentation.
  • Ad Hoc Analytics: Conduct targeted sales analytics and reporting as needed to support evolving business needs and strategic initiatives.

Education and Experience required:

  • University Degree
  • Minimum of two (2) years of professional experience in sales operations, sales analytics, sales compensation, or data reporting and analysis.

Knowledge and Skills required:

  • Strong interpersonal and communication skills, with the ability to collaborate effectively across teams, navigate differing viewpoints with diplomacy, and influence outcomes without formal authority. Demonstrate adaptability and resilience in dynamic environments, maintaining a solution-oriented mindset in the face of challenges or ambiguity.
  • Comfortable working in a fast-paced environment and adjusting to shifting priorities.
  • Strong focus on data accuracy and validation to ensure reliable reporting
  • Must possess advanced Microsoft Excel skills, including proficiency in conditional formulas, pivot tables, VLOOKUP, and data modeling to support complex data analysis and reporting.
  • Proficient in Microsoft Suite tools such as Word, Outlook, Teams, SharePoint, and PowerPoint.

Preferred qualifications:

  • Proficiency with Power BI, Power Query/DAX preferred.
  • Demonstrated proficiency in SAP and Salesforce platforms preferred

At BD, we prioritize on-site collaboration because we believe it fosters creativity, innovation, and effective problem-solving, which are essential in the fast-paced healthcare industry. For most roles, we require a minimum of 4 days of in-office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work-life balance. Remote or field-based positions will have different workplace arrangements which will be indicated in the job posting.

For certain roles at BD, employment is contingent upon the Company's receipt of sufficient proof that you are fully vaccinated against COVID-19. In some locations, testing for COVID-19 may be available and/or required. Consistent with BD's Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law.

Why Join Us?

A career at BD means being part of a team that values your opinions and contributions and that encourages you to bring your authentic self to work. It's also a place where we help each other be great, we do what's right, we hold each other accountable, and learn and improve every day.

To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you'll discover a culture in which you can learn, grow and thrive. And find satisfaction in doing your part to make the world a better place.

To learn more about BD visit

Great Place to Work has certified our workplace culture based on your feedback in the Trust Index survey, and we've just published the news about us on their social media channels. You can check these out here. And if you think your friends and networks would be interested in knowing more about your workplace, sharing these posts is a great way to give them some insight

Becton Dickinson is an Equal Opportunity Employer. We encourage applications from individuals with a wide range of abilities and provide an accessible candidate experience. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005, the Accessible British Columbia Act, 2021, and any other applicable legislation, including provincial human rights legislation, Becton Dickinson will provide reasonable accommodations to applicants with disabilities throughout the recruitment, selection, and/or assessment process. If selected to participate in the recruitment, selection, and/or assessment process, please inform us of any accommodation(s) you require by contacting HR at

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Primary Work LocationCAN Mississauga - Derry Road West Additional Locations Work Shift