Sales Administrator

2 weeks ago

Fredericton, New Brunswick, Canada VEGA Instruments, Canada Ltd. Full time

Job Title: Sales Administration

Department: Internal Sales

Reports to: Team Lead

VEGA Instruments, Canada Ltd. (hereafter referred to as VEGA Canada) is a wholly owned subsidiary of VEGA Grieshaber KG. VEGA Canada is an aggressively growing direct to customer instrumentation manufacturer of high quality products and solutions. Our vibrant culture focuses on our four core values of: Connectivity, Simplicity, Humanity and Curiosity and guides us in our business and personal lives. Joining VEGA Canada could be the start of a long term career focused on personal growth in a friendly and inviting atmosphere.

Your Tasks:

  • Assist customers with inquiries and direct them to the appropriate person for order clarifications, including shipping, invoicing, quantities, and technical questions.
  • Complete invoicing of orders in our CRM, including through customer required third-party portals.
  • Manage the Orders inbox and process orders within your assigned territory.
  • Contact customers to clarify missing, incomplete, or unclear order details.
  • Manage and prioritize rush orders to ensure timely processing.
  • Acknowledge orders using customer specific documentation, systems, or platforms.
  • Review and resolve alert messages from production and notify customers of any changes.
  • Coordinate with the OFG group for scheduling and support on items requiring special lead times.

What to Expect from Us:

  • Varied and responsible activities
  • Open and modern working atmosphere
  • Flexible working hours model
  • Time & budget for your individual further education
  • Structured onboarding through an individual mentoring concept
  • Competitive RRSP matching program
  • Extended Health and Dental plan
  • Paid vacation and Holidays

Your Profile:

  • College Diploma or a University Degree is preferred
  • Excellent written and verbal communication skills, with the ability to communicate clearly and professionally in all customer interactions.
  • A strong willingness to learn to constantly deepen your expertise in measurement technology
  • High level of English proficiency required, bilingual in French is an asset

VEGA Instruments, Canada Ltd. is an equal opportunity employer and employs people without regard to age, ancestry, colour, race, citizenship, ethnic origin, place of origin, creed, disability, family status, marital status (including single status), gender identity, gender expression, record of offences, sex (including pregnancy and breastfeeding), or sexual orientation. 

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